Soteria Teams Compliance
insightfultechnology.com
What it is
Soteria Teams Compliance records Microsoft Teams voice, chat, video, screen activity, files, and other content from Teams clients and Teams-enabled devices. Recorded interactions can be searched, transcribed, categorised, and analysed. Compliance teams use a single-view portal to configure activity triggers and alerts, while administrators set retention periods and legal holds for their jurisdiction. Recordings remain in an evidential-weight vault, with archiving, retrieval, access control, and erasure when retention is no longer needed. The maker says deployments can be customised for a regulatory jurisdiction and records can be audited for regulatory reporting. The product is certified for Microsoft through its Independent Software Vendor programme. Deployment options include Insightful Cloud, on-premise, hybrid, AWS, and Azure environments. Its FUSION platform integrates with more than 240 data sources, and the solution works with the company’s case management tool. It is a paid web product with pricing on request, aimed at highly regulated and litigious organisations.
Spec sheet
- Purpose
- The Microsoft Teams compliance recording solution records voice, video, screen sharing, instant messages and files.Read 9 Oct 2026 · insightfultechnology.com
- Audience
- The maker describes the company as serving businesses in highly regulated and litigious industries.Read 9 Oct 2026 · insightfultechnology.com
- Deployment
- The maker says its global platform can be deployed in Insightful Cloud, on-premise, hybrid or public cloud environments including AWS and Azure.Read 9 Oct 2026 · insightfultechnology.com
- Integrations
- The maker lists Microsoft Teams among its integrations and says it records and archives Teams voice, chat, video, screen sharing and attachments.Read 9 Oct 2026 · insightfultechnology.com
- Support
- The product page invites prospective customers to contact the team to discuss the solution and request more information.Read 9 Oct 2026 · insightfultechnology.com
- Headquarters
- London, United KingdomRead 28 Sep 2026 · insightfultechnology.com
- Founded
- 2014Read 28 Sep 2026 · insightfultechnology.com
- Capture
- It captures voice, chat, video, screen activities and content from Teams clients and Teams-enabled devices.Read 9 Oct 2026 · insightfultechnology.com
- Capture coverage
- It captures voice, chat, video, screen activities and content from Teams clients and Teams-enabled devices.Read 9 Oct 2026 · insightfultechnology.com
- Case management
- The Teams recording solution is compatible with the company's case management tool for following communication threads for regulatory purposes.Read 9 Oct 2026 · insightfultechnology.com
- Certification
- The solution is certified for Microsoft as part of its Independent Software Vendor programme.Read 9 Oct 2026 · insightfultechnology.com
- Company security
- The company's About page displays SOC 2 Type 2, ISO/IEC 27001, ISO 9001:2015, ISO 22301, Cyber Essentials Plus, HIPAA and BS 10008 accreditations.Read 9 Oct 2026 · insightfultechnology.com
- Governance
- The product supports archiving, retrieval, access control and erasure when retention is no longer needed.Read 9 Oct 2026 · insightfultechnology.com
- Integration scope
- The maker says its FUSION platform integrates with more than 240 data sources.Read 9 Oct 2026 · insightfultechnology.com
- Intended customers
- The maker describes its business as serving organisations in highly regulated and litigious industries.Read 9 Oct 2026 · insightfultechnology.com
- Jurisdiction
- The solution can be customised to a regulatory jurisdiction, and the company says records are auditable for regulatory reporting.Read 9 Oct 2026 · insightfultechnology.com
- Jurisdiction support
- The maker says the solution can be customised for a regulatory jurisdiction and records are auditable for regulatory reporting.Read 9 Oct 2026 · insightfultechnology.com
- Microsoft certification
- The solution is certified for Microsoft as part of its Independent Software Vendor Programme.Read 9 Oct 2026 · insightfultechnology.com
- Monitoring
- A single-view portal lets compliance teams set triggers and alerts to monitor activity.Read 9 Oct 2026 · insightfultechnology.com
- Retention
- Customers can set retention periods and legal holds to suit their jurisdiction, and recordings are retained in an evidential-weight vault.Read 9 Oct 2026 · insightfultechnology.com
- Retention and legal hold
- Administrators can set retention periods and legal holds to suit their jurisdiction, and recordings are retained in an evidential-weight vault.Read 9 Oct 2026 · insightfultechnology.com
- Search and analytics
- Recorded interactions can be searched, transcribed, categorised and analysed.Read 9 Oct 2026 · insightfultechnology.com
- Security and accreditations
- The maker lists SOC 2 Type 2, BS 10008, ISO/IEC 27001, ISO 9001:2015, ISO 22301, Cyber Essentials Plus and HIPAA among its accreditations.Read 9 Oct 2026 · insightfultechnology.com
- Support services
- The maker describes customer success, advisory services, project management and data migration services.Read 9 Oct 2026 · insightfultechnology.com
- Surveillance
- A single-view portal lets compliance teams set triggers and alerts to monitor activity.Read 9 Oct 2026 · insightfultechnology.com
- Transcription and analytics
- Users can search, transcribe, categorise and analyse Microsoft Teams interactions.Read 9 Oct 2026 · insightfultechnology.com
Strong points and limits
Strong points
- Captures Teams voice, chat, video, and files
- Searchable, transcribed, and analysable recordings
- Supports retention periods and legal holds
- Auditable records for regulatory reporting
- Cloud, on-premise, hybrid, AWS, and Azure deployment
Limits
- Pricing is available only on request
- Designed for regulated and litigious organisations
- Deployment and compliance configuration may require services
Who it suits
This solution is intended for organisations that must retain, monitor, and review Microsoft Teams communications under regulatory or legal requirements. It is aimed at businesses in highly regulated and litigious industries.
Verdict
Soteria Teams Compliance provides broad Teams capture, searchable archiving, configurable retention, and monitoring controls. Its deployment choices and jurisdiction support suit compliance programmes, with pricing discussed directly with the provider.
Where Specifiction places it
- Call Recording Software#15 of 257.1
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