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NUSO Connect Recorder

nuso.cloud

WebSelf-hosted
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Spec score 7.0 #17 of 25 in Call Recording Software

What it is

NUSO Connect Recorder records calls and other contacts for compliance and operational oversight, inside or outside contact centers. It supports cloud, on-premise, and hybrid deployment. Automated transcription and sentiment analysis add processing to recordings, while tags and comments help organize files for retrieval and audit preparation. A browser playback station lets users search, download, and play recordings. Storage remains in the operator’s country, with retention configurable from hours to years. Listed safeguards include end-to-end encryption, role-based access, and two-factor authentication. Integrations named by NUSO include unified communications platforms, Microsoft Teams, and Zoom. The product is certified for Microsoft Teams and supports automatic, policy-based Teams recording. NUSO positions it for contact centers, dispatching systems, and trading turrets, and says it is designed to support HIPAA, MiFID 2, and GDPR. Support for partners and customers is provided at no extra cost and is available by phone anytime. The platform is offered for web and self-hosted use. Pricing is available on request, with a demo offered.

Spec sheet

Purpose
NUSO Connect Recorder records calls and contacts for compliance and operational oversight, inside or outside a contact center.Read 8 Oct 2026 · nuso.cloud
Deployment
The product can be deployed in cloud, on-premise, or hybrid configurations.Read 8 Oct 2026 · nuso.cloud
Integrations
The product page names unified communications platforms, Microsoft Teams, and Zoom as integrations.Read 8 Oct 2026 · nuso.cloud
Security
The product page lists end-to-end encryption, role-based access, and two-factor authentication for secure storage and access.Read 8 Oct 2026 · nuso.cloud
Compliance
The product page cites HIPAA, MiFID 2, and GDPR as regulations the recording solution is designed to support.Read 8 Oct 2026 · nuso.cloud
Support
NUSO says it provides partner and customer support at no extra cost and is available by phone anytime.Read 8 Oct 2026 · nuso.cloud
Headquarters
University City, Missouri, United StatesRead 28 Sep 2026 · nuso.cloud
Founded
2018Read 28 Sep 2026 · nuso.cloud
AI features
It offers automated transcription and sentiment analysis for recorded calls.Read 8 Oct 2026 · nuso.cloud
Call organization
Users can tag and comment on calls to help retrieve recordings and prepare audits.Read 8 Oct 2026 · nuso.cloud
Intended use
The product is described for business recording needs including dispatching systems and trading turrets, as well as contact centers.Read 8 Oct 2026 · nuso.cloud
Playback access
A browser-accessible playback station lets users search, download, and play recorded files.Read 8 Oct 2026 · nuso.cloud
Storage and retention
Recordings are stored in the operator’s country, and retention periods can be configured from hours to years.Read 8 Oct 2026 · nuso.cloud
Teams certification
NUSO says Connect Recorder is certified for Microsoft Teams and supports automatic, policy-based call recording in Teams.Read 8 Oct 2026 · nuso.cloud

Plans and prices

NUSO Connect Recorder Priced on request Pricing available by request; demo offered Read 8 Oct 2026 · nuso.cloud

Every NUSO Connect Recorder plan and price →

Strong points and limits

Strong points

  • Cloud, on-premise, or hybrid deployment
  • Automated transcription and sentiment analysis
  • Configurable retention from hours to years
  • Browser search, playback, and downloads
  • Teams certification with policy-based recording

Limits

  • Pricing requires a request
  • Designed for business recording operations
  • Retention configuration is operator-managed

Who it suits

Connect Recorder suits organizations that need recorded communications, searchable archives, configurable retention, and compliance-oriented controls. Its stated audiences include contact centers, dispatch operations, trading turrets, and Teams users.

Verdict

NUSO Connect Recorder combines recording, analysis, search, retention, and access controls for business environments. Request pricing and a demo to assess its deployment and compliance fit.

Where Specifiction places it

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