Liquid Voice Compliance Recording

Spec sheet

Purpose

Liquid Voice for Compliance provides a single system of record for regulated voice and communications compliance.Read 8 Oct 2026 · liquidvoice.com

Intended users

The compliance solution is described for regulated organisations and compliance and risk teams managing communications across complex estates.Read 8 Oct 2026 · liquidvoice.com

Deployment

The platform supports public cloud, private cloud, hybrid, and fully on-premises deployments.Read 8 Oct 2026 · liquidvoice.com

Integrations

Listed sources include traditional PBXs, analogue and digital telephony, radio systems, trading turrets, CCaaS and UCaaS platforms via API, Microsoft Teams, and existing recording systems.Read 8 Oct 2026 · liquidvoice.com

Support

Existing customers can raise technical support requests through the support page or contact the team by email or phone.Read 8 Oct 2026 · liquidvoice.com

Headquarters

Leeds, EnglandRead 28 Sep 2026 · liquidvoice.com

Founded

2004Read 28 Sep 2026 · liquidvoice.com

AI data handling

Customer data is not used to train shared or public models; fine-tuning or training happens only in the customer’s environment and with explicit approval.Read 8 Oct 2026 · liquidvoice.com

Analytics

Compliance analytics can assess up to 100% of captured communications for exceptions, conduct risk, and policy breaches.Read 8 Oct 2026 · liquidvoice.com

Archive and search

The product consolidates legacy and current recordings into one searchable, governed archive.Read 8 Oct 2026 · liquidvoice.com

Capture

It captures regulated communications across Microsoft Teams, UCaaS, CCaaS, trading turrets, and on-premises systems.Read 8 Oct 2026 · liquidvoice.com

Governance

Access, supervision, and export can be controlled with audit trails for investigations and scrutiny.Read 8 Oct 2026 · liquidvoice.com

Post-call review

Post-call review can automatically assess interactions against defined quality and compliance criteria.Read 8 Oct 2026 · liquidvoice.com

Real-time assistance

Its in-conversation assistant can provide answers and prompts and help users capture notes, actions, and summaries.Read 8 Oct 2026 · liquidvoice.com

Retention

Recordings can be retained for any period required by policy, under explicit policy control.Read 8 Oct 2026 · liquidvoice.com

Security assurance

The company’s About page displays an ISO 27001 certification accreditation.Read 8 Oct 2026 · liquidvoice.com

Plans and prices

Every Liquid Voice Compliance Recording plan and price →

Where Specifiction places it

• Call Recording Software#12 of 257.4