Imagicle Call Recording vs Liquid Voice Compliance Recording
Imagicle Call Recording
imagicle.comLiquid Voice Compliance Recording
liquidvoice.comSide by side
| Figure | Imagicle Call Recording | Liquid Voice Compliance Recording |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Call Recording Software | 8.7 (#4) | 7.4 (#12) |
| Deployment | Call Recording can be deployed in cloud, on-premises, or hybrid environments. | The platform supports public cloud, private cloud, hybrid, and fully on-premises deployments. |
| Founded | 2010 | 2004 |
| Headquarters | Italy | Leeds, England |
| Purpose | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. | Liquid Voice for Compliance provides a single system of record for regulated voice and communications compliance. |
| Support | Imagicle says its support team operates 24/7/365 in seven languages, with support plans named Basic, Gold, and Platinum. | Existing customers can raise technical support requests through the support page or contact the team by email or phone. |
Plans
Imagicle Call Recording
- CloudPrice not published
- Custom quotePriced on request
- Hosted, On-Prem software subscriptionPrice not published
Liquid Voice Compliance Recording
- Liquid Voice for CompliancePriced on request
In their own words
Imagicle Call Recording
Imagicle Call Recording captures business calls automatically or on demand and gives authorized users tools to search, play, download, tag, or delete recordings. Access is available through a web portal or a Webex or Teams gadget. It supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and SIPREC-capable media gateways, with cloud, on-premises, or hybrid deployment. Recording options include always-on recording with optional percentage sampling, on-demand recording, pause/resume, and Live Keep for Cisco UCM. Search&Play filters by user and timeframe and displays call details, tags, notes, and playback. Supervisors can review interactions using customizable scorecards and manual, AI-assisted, or AI-powered assessment. With Imagicle Voice Analytics, the solution adds transcription, summaries, sentiment analysis, keyword spotting, and trend insights. Security measures described include permissions by role, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. Pricing is on request, and a 30-day trial is available without a credit card.
Liquid Voice Compliance Recording
Liquid Voice Compliance Recording has no write-up on Specifiction yet; its figures are above.