AthTek Video Call Recorder for Skype vs MiaRec
AthTek Video Call Recorder for Skype
athtek.comMiaRec
miarec.comSide by side
| Figure | AthTek Video Call Recorder for Skype | MiaRec |
|---|---|---|
| Price from | — | $25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Call Recording Software | 9.0 (#2) | 9.0 (#3) |
| Deployment | The documented product is installed as a desktop application and is not offered as a hosted or self-hosted server. | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. |
| Founded | 2006 | 2013 |
| Support | AthTek advertises free 24/7 technical support by email, articles and videos, while its contact page lists [email protected] and stated staff hours of 22:00–12:00 EST. | Support is provided through [email protected] and a MiaRec Help Desk ticketing system. |
| What it does | AthTek Skype Recorder captures Skype conversations as audio or video files and can start recording automatically when a call begins. | MiaRec captures customer conversations, transcribes them, and applies AI for summaries, sentiment, topics, customer-experience metrics, and automated quality scores. |
Plans
AthTek Video Call Recorder for Skype
- ID - License$29.95, paid once
- PC - License$29.95, paid once
In their own words
AthTek Video Call Recorder for Skype
AthTek Video Call Recorder for Skype records Skype calls as audio or video files for individual and business use. It can begin recording automatically when a call starts, and recordings can be uploaded to a web server through an FTP account. Listed recording formats include MP3, WVA, OGG, FLAC and AVI. The vendor describes Silent Mode as a way to hide the program from the computer screen, including for parental-control use, and says the software can act as an answer machine when the user is away. Skype users must allow SkypeRecorder.exe access through Skype's program access settings. The software is listed for Windows and macOS, though the Mac download catalog separately identifies a version 1.0. Windows requirements include Windows 10, 8/8.1, 7 and Vista in 32-bit and 64-bit versions. Both licenses cost $29.95 as a one-time purchase. The ID license covers multiple PCs with a specified Skype account, while the PC license covers multiple Skype accounts on one machine.
MiaRec
MiaRec is an AI-native conversation intelligence platform for contact centers that turns customer interactions into business insights. Conversation Analytics transcribes and summarizes calls, then analyzes sentiment and other signals. Auto QA adds AI scoring, coaching insights and a quality workflow for each interaction. Relationship Management can update records, create follow-ups, and capture buying signals or service issues after calls. The platform derives CSAT, NPS and effort scores from conversation content rather than surveys. Teams can supply recordings by drag-and-drop upload or automated API integration. Native connections include Cisco Webex Calling and Contact Center, Microsoft Teams, Five9, Nice CXone, RingCentral and Twilio. Security controls include automatic data redaction, role-based access with audit logs, encryption, vulnerability monitoring and penetration testing. MiaRec says it follows SOC 2 security standards and is working toward certification. It offers cloud-hosted deployment and the facts also list web, API and self-hosted access. Listed plans require an annual contract and 25-user minimum; Essentials is $25.00 per month. A free trial is available.