Atomic vs Inline Manual
Atomic
atomic.io
Inline Manual
inlinemanual.comSide by side
| Figure | Atomic | Inline Manual |
|---|---|---|
| Price from | — | $3/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 7 |
| Spec score · Product Adoption Software | 7.8 (#20) | 8.9 (#4) |
| Analytics | Workbench analytics track Action Flow performance and card metrics, and can be downloaded or sent by webhook. | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. |
| Company | The maker is Atomic.io Limited. | Inline Manual says it was created in 2012, and its site lists Inline Manual Ltd. at 20-22 Wenlock Road, London, England. |
| Headquarters | Wellington, New Zealand | London, England |
| Integrations | The integration guide lists Salesforce Marketing Cloud, Adobe Marketo Engage, AWS, Google Analytics, Microsoft Teams, Slack, Databricks, Snowflake, Customer.io, and Microsoft Dynamics 365 integrations. | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. |
| Product | Atomic is an in-app messaging platform for creating and delivering dynamic, actionable content in mobile and web apps. | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. |
| Security | Atomic’s Trust Center lists HIPAA and SOC 2 compliance materials and says access to security documentation can be requested. | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. |
| Support | Atomic invites prospective customers to book a 30-minute demo and directs existing customers to its Support Center. | The pricing comparison lists community forums and a knowledgebase, weekday 24/5 email support, and screenshare troubleshooting upon availability. |
| Use cases | Atomic describes use across banking, wealth management, government, telecommunications, utilities, health, and retail. | The product is presented for user onboarding, feature adoption, in-app marketing, employee training, change management, and in-app support. |
Plans
Inline Manual
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
- EnterprisePriced on request
In their own words
Inline Manual
Inline Manual has no write-up on Specifiction yet; its figures are above.