Atomic vs StepBeam
Atomic
atomic.io
StepBeam
stepbeam.comSide by side
| Figure | Atomic | StepBeam |
|---|---|---|
| Price from | — | $10.33/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Product Adoption Software | 7.8 (#20) | 8.6 (#6) |
| Analytics | Workbench analytics track Action Flow performance and card metrics, and can be downloaded or sent by webhook. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| Integrations | The integration guide lists Salesforce Marketing Cloud, Adobe Marketo Engage, AWS, Google Analytics, Microsoft Teams, Slack, Databricks, Snowflake, Customer.io, and Microsoft Dynamics 365 integrations. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Security | Atomic’s Trust Center lists HIPAA and SOC 2 compliance materials and says access to security documentation can be requested. | The privacy policy lists TLS encryption in transit, access controls, regular security reviews and secure development practices. |
| Support | Atomic invites prospective customers to book a 30-minute demo and directs existing customers to its Support Center. | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. |
| Targeting | Customer segments update automatically from profile fields, activity, events, and tags, and can trigger Action Flows when customers enter or exit. | Guides can be targeted by role, plan, behavior, URL and custom attributes. |
Plans
StepBeam
- FreeFree
- Growth$124 a year
- Growth$124 a month
- Business$319 a year
- Business$319 a month
In their own words
StepBeam
StepBeam is a product adoption platform for building interactive in-app guidance and onboarding. Teams can create tooltips, modals, banners, hotspots, lightboxes and polls, then target them by role, plan, behavior, URL or custom attributes. Checklists and onboarding flows track progress and send reminders. In-app NPS surveys can be scheduled, with trend tracking and automated follow-ups; analytics include funnels, cohorts and feature adoption. AI translation supports more than 50 languages. Its gzipped SDK is smaller than 30KB and works with React, Vue, Angular or plain JavaScript. StepBeam provides a REST API and SDKs; requests use an API key and are limited to 1,000 per minute per key. It is available on web and through an API. There is a free plan and a 30-day trial; paid plans start at $124/mo (annual). The operator, QLTY Consulting AB, says it is GDPR-compliant, stores data in the EU and does not sell user information.