Attentive vs SMSPortal
Attentive
attentive.com
SMSPortal
smsportal.comSide by side
| Figure | Attentive | SMSPortal |
|---|---|---|
| Price from | Free | $0.08/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 6 |
| Spec score · SMS Marketing Software | 8.1 (#13) | 8.6 (#7) |
| Headquarters | Hoboken, New Jersey, United States | The company lists West Office Tower, Century City, Cape Town, South Africa as its physical address. |
| Integrations | Attentive says it offers 100+ pre-built integrations and flexible APIs, including connections for ecommerce, loyalty, customer data, and customer experience tools. | Official platform integrations listed are Optimove, MoEngage, Adobe Campaigns, Plumb5, Zapier and RapidAPI. |
| Security controls | The security status page lists product security features including multi-factor authentication and SSO support, and data security topics including access monitoring and encryption at rest. | The security documentation describes HTTPS, SFTP, SMPP-over-SSL, SMPP-over-IPsec, firewalls and logical access controls. |
| Support | All plans include strategic planning, onboarding and deliverability support, a dedicated support team, and 24/5 service. | The pricing page lists live chat support as business-hours for Free and 24/7 for Standard and Enterprise, with agent calls during business hours across plans. |
| What it does | Attentive provides businesses with two-way, real-time personalized customer communications via text messaging to help manage customer relationships and drive ecommerce revenue. | SMSPortal is a cloud A2P messaging platform for promotional, transactional and conversational SMS. |
Plans
Attentive
- AI EssentialsFree
- AI GrowPriced on request
- AI JourneysPriced on request
- AI ProPriced on request
- Full platform packagePriced on request
- SMS, email, RCS, & pushPriced on request
- TextPriced on request
- Text & emailPriced on request
SMSPortal
- FreeFree
- Standard$0.08 a month
- FreeFree
- Standard$0.08, paid once
- Standard$0.08, paid once
- EnterprisePriced on request
In their own words
Attentive
Attentive provides businesses with two-way, real-time customer messaging intended to help manage relationships and support ecommerce revenue. Its channels include SMS, email, RCS and push, which can work together. Browsing, cart activity, purchases, preferences and engagement can inform who receives a message, its content and timing. The platform includes two-tap sign-up, audience segmentation, workflow automation, A/B testing frameworks, and campaign and segment reporting. Attentive Concierge combines AI and live agents for support, with complex questions routable to a business’s in-house team. AI tools can generate messages and subject lines, automate retargeting, and support cross-channel journeys; another option lists predictive send-time optimization, segmentation and subscriber identification. Attentive lists more than 100 pre-built integrations and flexible APIs for ecommerce, loyalty, customer data and customer experience tools. Security features include MFA, SSO, access monitoring and encryption at rest; its status page lists CCPA, GDPR and SOC 2 compliance areas. Access is through web and API. Pricing is on request, with a free trial of unstated duration.