Auditcall vs CallScaler
Auditcall
auditcall.com
CallScaler
callscaler.comSide by side
| Figure | Auditcall | CallScaler |
|---|---|---|
| Price from | $2/mo | $45/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Call Tracking Software | 8.3 (#12) | 8.9 (#3) |
| Data retention | Call recordings, transcripts, and metadata are retained according to customer-configured settings and then deleted or de-identified. | CallScaler says recordings, transcripts and related data are retained for five years on every plan at no extra cost. |
| Headquarters | Wilmington, Delaware, United States | Crunchbase lists headquarters in Denver, Colorado, United States. |
| Integrations | The site lists Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams. | The pricing page lists Google and Meta ad integrations, and the product supports connecting Claude, ChatGPT, and other AI assistants through MCP. |
| Security | The privacy policy says data is encrypted in transit and at rest and describes network segmentation, least-privilege access, continuous monitoring, and independent audits including AICPA SOC 2 and HIPAA-aligned controls. | White Label provides a custom domain with automatic SSL, branded with the customer's logo, colors, and favicon. |
| Support | Auditcall lists email, WhatsApp, Telegram, and phone support; phone support is available Monday to Friday, 9:00 AM to 6:00 PM UTC. | Support is provided through in-app tickets and email; the contact page says typical basic-question replies take 10 to 20 minutes. |
| What it does | Auditcall combines cloud telephony, virtual phone numbers, call tracking, workflow automation, and call analytics. | CallScaler is a cloud platform for call tracking, analytics, lead management, routing, recording, AI analysis, dynamic number insertion, forms, SMS, pay-per-call operations and advertising integrations. |
Plans
Auditcall
- Free AccountFree
- Pay-As-You-Go Minutes$0.01, paid once
- Virtual Numbers$2 a month
CallScaler
- MarketplaceFree
- Pro$45 a month
- Call Tracking$65 a month
- Agency$130 a month
- Pay Per Call$400 a month
In their own words
Auditcall
Auditcall combines cloud telephony, virtual phone numbers, call tracking, workflow automation, and call analytics, with web and API access. Dynamic number insertion can attribute calls to their source, campaign, ad, keyword, or landing page. Call intelligence includes transcripts, summaries, intent detection, and sentiment scoring. Calling tools include IVR, voice agents, skill-based routing, queues, and live monitoring for coaching. Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams. The browser-based WebRTC softphone is complemented by REST APIs, webhooks, and SDKs. Customer-configured settings determine retention for recordings, transcripts, and metadata before deletion or de-identification. The Free Account has no platform fee or contract, but customers pay for numbers and calling minutes. Virtual numbers are listed at $2 a month and pay-as-you-go calling at $0.01, paid once; actual rates vary by destination country, number type, carrier, and call direction. The service is aimed at contact centers, agencies, sales and support teams, and other businesses relying on customer phone communication.
CallScaler
CallScaler combines call tracking, routing, billing, payouts, and call quality tools for lead-generation and pay-per-call operations. It attributes calls to publishers, campaigns, ads, and keywords through dedicated numbers and dynamic number insertion. Routing options include call flows, real-time bidding, IVR menus, geographic routing, and voicemail. For call review, it provides recordings, transcripts, AI summaries, lead scoring, and keyword tracking.
The Pay Per Call plan includes buyer and publisher management, billing, invoicing, real-time bidding, and a branded public marketplace. The Marketplace plan is free for buying or selling calls. Call Tracking is listed at $65 a month and Pay Per Call at $400 a month, both billed annually with usage charges; the pricing note says paid plans start at $45/mo, and a 7-day trial is available. CallScaler runs on web and API platforms. Google and Meta ad integrations are listed, and AI assistants can connect through MCP. Phone numbers are currently offered only for the US and Canada.