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Auditcall

auditcall.com

From $2/mo Free plan WebAPI
Visit auditcall.com
Spec score 8.3 #12 of 36 in Call Tracking Software

What it is

Auditcall combines cloud telephony, virtual phone numbers, call tracking, workflow automation, and call analytics, with web and API access. Dynamic number insertion can attribute calls to their source, campaign, ad, keyword, or landing page. Call intelligence includes transcripts, summaries, intent detection, and sentiment scoring. Calling tools include IVR, voice agents, skill-based routing, queues, and live monitoring for coaching. Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams. The browser-based WebRTC softphone is complemented by REST APIs, webhooks, and SDKs. Customer-configured settings determine retention for recordings, transcripts, and metadata before deletion or de-identification. The Free Account has no platform fee or contract, but customers pay for numbers and calling minutes. Virtual numbers are listed at $2 a month and pay-as-you-go calling at $0.01, paid once; actual rates vary by destination country, number type, carrier, and call direction. The service is aimed at contact centers, agencies, sales and support teams, and other businesses relying on customer phone communication.

Spec sheet

What it does
Auditcall combines cloud telephony, virtual phone numbers, call tracking, workflow automation, and call analytics.Read 30 Sep 2026 · auditcall.com
Integrations
The site lists Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams.Read 30 Sep 2026 · auditcall.com
Security
The privacy policy says data is encrypted in transit and at rest and describes network segmentation, least-privilege access, continuous monitoring, and independent audits including AICPA SOC 2 and HIPAA-aligned controls.Read 30 Sep 2026 · auditcall.com
Support
Auditcall lists email, WhatsApp, Telegram, and phone support; phone support is available Monday to Friday, 9:00 AM to 6:00 PM UTC.Read 30 Sep 2026 · auditcall.com
Headquarters
Wilmington, Delaware, United StatesRead 23 Sep 2026 · auditcall.com
AI call intelligence
The platform provides call transcripts, summaries, intent detection, and sentiment scoring.Read 30 Sep 2026 · auditcall.com
Call attribution
Dynamic number insertion attributes calls to their source, campaign, ad, keyword, or landing page.Read 30 Sep 2026 · auditcall.com
Call handling
Its calling tools include IVR and voice agents, skill-based routing, queues, and live monitoring for coaching.Read 30 Sep 2026 · auditcall.com
Data retention
Call recordings, transcripts, and metadata are retained according to customer-configured settings and then deleted or de-identified.Read 30 Sep 2026 · auditcall.com
Usage charges
The pricing page says customers pay for phone numbers and calling minutes, and that rates vary by destination country, number type, carrier, and call direction.Read 30 Sep 2026 · auditcall.com
Web and API access
The about page describes a browser-based WebRTC softphone and says the platform provides REST APIs, webhooks, and SDKs.Read 30 Sep 2026 · auditcall.com
Who it serves
The company says the platform is for contact centers, call centers, agencies, sales and support teams, and other businesses that rely on customer phone communication.Read 30 Sep 2026 · auditcall.com

Plans and prices

Free Account Free Unlimited users & teams · All features unlocked · No platform fee, no contract Read 30 Sep 2026 · auditcall.com
Pay-As-You-Go Minutes $0.01, paid once Inbound and outbound calling · Per-second billing · Wallet-based recharge Read 30 Sep 2026 · auditcall.com
Virtual Numbers $2 a month Local, toll-free, mobile or international numbers · Number price varies by destination and type Read 30 Sep 2026 · auditcall.com

Every Auditcall plan and price →

Strong points and limits

Strong points

  • Free Account has no platform fee or contract.
  • Dynamic number insertion tracks sources and campaigns.
  • Includes transcripts, summaries, intent detection, and sentiment scoring.
  • REST APIs, webhooks, and SDKs are available.
  • Customer settings control call-data retention.

Limits

  • Phone numbers and calling minutes cost extra.
  • Rates vary by destination and number type.
  • Virtual number price varies by destination and type.

Who it suits

Auditcall suits contact centers, agencies, sales and support teams, and businesses that rely on customer phone communication. Its web and API access may fit organizations integrating call workflows with other systems.

Verdict

Auditcall brings call handling, attribution, analytics, and integrations into one platform. Budget for separate calling and number charges, whose rates vary by destination and other factors.

Where Specifiction places it

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