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Jet Interactive

jetinteractive.com.au

From A$10/mo WebWindowsmacOSiOSAndroidAPI
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Spec score 8.6 #3 of 22 in Computer Telephony Integration Software

What it is

Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. Its call tracking links calls to campaigns, ads and keywords, including through dynamic number insertion. Call handling includes hosted PBX, call flows, IVR, queues, voicemail and softphone apps. Jet Call Vault records and transcribes calls, texts and voicemail, which can be searched in Jet Hub. The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. CRM Sync logs calls in real time and matches contacts. Listed plans include a Pay Per Call tracking number for A$10 a month per number, with calls charged at 6¢/min, and Business Phone for A$25 per user per month; both are month to month and ex GST. Onboarding is included with all plans. Australian-based support is available by help centre, email, phone and portal live chat during business hours. Call-tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, or an additional $40/mo applies.

Spec sheet

What it does
Jet Interactive provides call tracking and cloud telephony that attributes calls to campaigns and sends call outcomes to CRM and analytics systems.Read 14 Oct 2026 · getapp.com
Product
Jet Interactive provides call tracking and cloud telephony on its own Australian telco network.Read 29 Sep 2026 · jetinteractive.com.au
Audience
Jet says it serves Australian businesses ranging from sole traders and small teams to multi-site enterprises and marketing agencies.Read 29 Sep 2026 · jetinteractive.com.au
Integrations
The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce.Read 29 Sep 2026 · jetinteractive.com.au
Mobile apps
Jet's iOS and Android apps are available through the App Store and Google Play Store.Read 29 Sep 2026 · support.jetinteractive.com.au
Support
Jet offers Australian-based support by help centre, email, phone and portal live chat during business hours; onboarding is included with all plans.Read 29 Sep 2026 · jetinteractive.com.au
Headquarters
Sydney, New South Wales, AustraliaRead 28 Sep 2026 · jetinteractive.com.au
Founded
2006Read 28 Sep 2026 · jetinteractive.com.au
Advertising integrations
Official pages list Google Ads, Meta, Google Analytics/GA4, Bing/Microsoft Ads, Zapier and webhooks.Read 14 Oct 2026 · jetinteractive.com.au
API availability
GetApp states that Jet Interactive does not provide an API, while Jet documents outbound webhooks for custom integrations.Read 14 Oct 2026 · getapp.com
Call attribution
The service records source, medium, campaign, keyword, landing page and session information for inbound calls.Read 14 Oct 2026 · jetinteractive.com.au
Call handling
Features include hosted PBX, call flows, IVR, call queues, voicemail and softphone apps.Read 29 Sep 2026 · jetinteractive.com.au
Call recording
Jet offers recording, searchable AI transcripts, visual voicemail and missed-call alerts.Read 14 Oct 2026 · jetinteractive.com.au
Call routing
Features include IVR, postcode routing, time-of-day routing, geographic routing and call queues.Read 14 Oct 2026 · jetinteractive.com.au
Cloud phone system
Its hosted phone system includes call flows, IVR, queues, voicemail and softphone apps without on-premises hardware.Read 14 Oct 2026 · jetinteractive.com.au
Company founded
LinkedIn gives 2006 as the founding year.Read 14 Oct 2026 · au.linkedin.com
Company headquarters
LinkedIn lists headquarters in Crows Nest, New South Wales, Australia.Read 14 Oct 2026 · au.linkedin.com
Company legal identity
The website identifies the maker as Jet Interactive Pty Ltd with ABN 95 123 996 298.Read 14 Oct 2026 · jetinteractive.com.au
Company ownership
Jet Interactive describes itself as an independent Australian-owned business operating since 2006 on its own carrier-grade network.Read 14 Oct 2026 · jetinteractive.com.au
Company size
LinkedIn lists Jet Interactive Pty Ltd as a privately held company with 11–50 employees.Read 14 Oct 2026 · au.linkedin.com
CRM integrations
The platform advertises Salesforce, HubSpot and more than 100 other CRM connections.Read 14 Oct 2026 · jetinteractive.com.au
CRM sync
CRM Sync logs calls in real time and matches contacts, with Salesforce, HubSpot and other CRM options listed.Read 29 Sep 2026 · jetinteractive.com.au
Custom integrations
Jet says it supports webhook-based integrations and custom API connections for enterprise customers.Read 29 Sep 2026 · jetinteractive.com.au
Desktop apps
Jet says its softphone desktop versions are maintained on its downloads page.Read 29 Sep 2026 · support.jetinteractive.com.au
Desktop requirements
The desktop app lists a 2.1 GHz Core 2 Duo minimum, 4 GB RAM minimum, 400 MB installation space and a constant internet connection.Read 14 Oct 2026 · jetinteractive.com.au
Documentation
Support materials include setup guides, FAQs, integration documentation, videos and a knowledge base.Read 14 Oct 2026 · jetinteractive.com.au
Limit: API depth
GetApp says no API is available; the official webhook guide requires the customer to build mediation logic and notes field and UTC-time limitations.Read 14 Oct 2026 · support.jetinteractive.com.au
Limit: browser compatibility
Jet Hub does not support some browsers, with Firefox specifically identified as unsupported; Chrome, Safari and Opera are preferred.Read 14 Oct 2026 · support.jetinteractive.com.au
Limit: network dependence
Jet says SIP errors commonly arise from internet connectivity and that overseas use can fail where providers or countries restrict VoIP/SIP traffic.Read 14 Oct 2026 · support.jetinteractive.com.au
Limit: pricing conditions
Bundle pricing requires calls to be answered on a Jet App or Jet Business Phone, otherwise an additional $40 per month applies and fair-use rules apply.Read 14 Oct 2026 · jetinteractive.com.au
Mobile app
Jet Phone provides business calling with recording, queues, voicemail, IVR/auto-attendant and complex routing.Read 14 Oct 2026 · play.google.com
Notable bundle limit
Call tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, otherwise an additional $40/mo applies.Read 29 Sep 2026 · jetinteractive.com.au
Notable news: Salesforce integration
Jet announced on 25 February 2026 that it would showcase a new Salesforce integration at the Salesforce Agentforce World Tour Sydney.Read 14 Oct 2026 · jetinteractive.com.au
Number services
Customers can activate, port and manage local, mobile, 1300 and 1800 numbers.Read 14 Oct 2026 · jetinteractive.com.au
Other integrations
GetApp lists Salesforce Sales Cloud, Google Analytics 360, Google Ads, Marketo, Looker Studio, SAP Business One, Adobe Analytics, SugarCRM, Marin Software and Cloud Messaging Stack.Read 14 Oct 2026 · getapp.com
Praise: attribution and reporting
Independent reviewers praise seeing call sources, campaigns and sales outcomes in centralized analytics.Read 14 Oct 2026 · getapp.com
Praise: ease of use
GetApp reports a 4.8/5 ease-of-use score from 13 reviews, and Capterra reports 4.8/5 ease of use.Read 14 Oct 2026 · getapp.com
Praise: support
GetApp reports a 4.8/5 customer-support score from 13 reviews, while Trustburn reviews repeatedly describe responsive and helpful staff.Read 14 Oct 2026 · trustburn.com
Rating on Apple App Store
No rating overview because the app has not received enough ratings or reviewsRead 14 Oct 2026 · apps.apple.com
Rating on Capterra
4.8 out of 5 from 13 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.6 out of 5 from 7 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 13 reviewsRead 14 Oct 2026 · getapp.com
Rating on Google Play
Rating not displayed on the opened listing; 500+ downloadsRead 14 Oct 2026 · play.google.com
Security and privacy
Jet's privacy policy says it may change the statement to comply with new laws or industry codes and directs privacy enquiries through its contact section.Read 29 Sep 2026 · jetinteractive.com.au
Support service
Jet says Australian support responds within an hour during business hours and within 30 minutes for service issues.Read 14 Oct 2026 · jetinteractive.com.au
System requirements
Android requires version 9 or later; iOS support starts at iOS 14; desktop support includes Windows 10/11 and macOS 11.6 or later.Read 14 Oct 2026 · jetinteractive.com.au
Webhook extensibility
Jet can push report data as JSON to a customer API endpoint for custom CRM, phone-system, reporting or database integrations.Read 14 Oct 2026 · support.jetinteractive.com.au

Plans and prices

Call Recording & AI summaries A$10 a month per number, ex GST recording and AI summaries Read 14 Oct 2026 · jetinteractive.com.au
Local Call Tracking Pay Per Call A$10 a month per tracking number, ex GST inbound and outbound calls at 6¢/min · integrations add-on · no lock-in Read 14 Oct 2026 · jetinteractive.com.au
Pay Per Call tracking number A$10 a month Per tracking number; calls charged at 6¢/min; month to month, AUD ex GST One 1300, 1800, local or mobile number · integrations and recording are add-ons Read 29 Sep 2026 · jetinteractive.com.au
Business Phone A$25 a month per user, ex GST 1,000 calls and SMS included · no lock-in contract Read 14 Oct 2026 · jetinteractive.com.au
Call tracking bundle (3 numbers) A$25 a month Month to month; AUD ex GST 3 numbers · unlimited inbound calls · dynamic numbers and GA4 · recording and AI summaries Read 29 Sep 2026 · jetinteractive.com.au
Local Call Tracking Bundle A$25 a month monthly, ex GST 3–5 tracking numbers · unlimited inbound calls · recording and AI summaries · dynamic numbers and GA4 included Read 14 Oct 2026 · jetinteractive.com.au
Call tracking bundle (4 numbers) A$35 a month Month to month; AUD ex GST 4 numbers · unlimited inbound calls · dynamic numbers and GA4 · recording and AI summaries Read 29 Sep 2026 · jetinteractive.com.au
Cloud Mobile A$35 a month per user, ex GST business mobile service Read 14 Oct 2026 · jetinteractive.com.au
CRM Sync A$40 a month per account, ex GST CRM call-data synchronisation Read 14 Oct 2026 · jetinteractive.com.au
SIM 29 A$40 a month monthly, ex GST 29 GB data · unlimited national calls and SMS · 150/150 Mbps · Telstra 5G/4G network Read 14 Oct 2026 · jetinteractive.com.au
Call tracking bundle (5 numbers) A$45 a month Month to month; AUD ex GST 5 numbers · unlimited inbound calls · dynamic numbers and GA4 · recording and AI summaries Read 29 Sep 2026 · jetinteractive.com.au
Dynamic numbers A$50 a month per account, ex GST session tracking Read 14 Oct 2026 · jetinteractive.com.au

Every Jet Interactive plan and price →

Strong points and limits

Strong points

  • Tracks campaign, ad and keyword attribution.
  • Call Vault records and transcribes calls, texts and voicemail.
  • Lists 36+ native integrations, plus REST API and webhooks.
  • Onboarding is included with all plans.

Limits

  • Tracking calls are charged at 6¢/min on the listed number plan.
  • Bundle call handling has a 1,000-call monthly limit.
  • An additional $40/mo applies if bundle calls are not answered on a Jet App or Business Phone.

Who it suits

It suits Australian businesses, marketing agencies and teams that need call attribution alongside cloud telephony. Its integrations and CRM Sync are relevant to teams logging and matching calls with campaign or customer records.

Jet Interactive in depth

Read the full write-up

Jet Interactive combines marketing call attribution with business telephony on an Australian telco network. It is best suited to Australian businesses and agencies that want to measure inbound calls and manage them in the same service. The breadth is useful, but call charges and the answering conditions on bundled tracking plans deserve close attention.

Overview

Jet connects calls with campaigns, ads and keywords, including through dynamic number insertion, while also providing hosted PBX, IVR, call queues, voicemail and softphones. This makes it a broader option than a tracking-only product for teams that need to route and review calls as well as attribute them.

Jet Call Vault records and transcribes calls, texts and voicemail, then makes them searchable in Jet Hub. CRM Sync can log calls in real time, match contacts and de-duplicate records. The service has operated since 2006 and is headquartered in Sydney.

Key features

Marketing attribution: Dynamic number insertion, keyword-level tracking and landing-page tracking help connect phone enquiries to marketing activity. This is useful for agencies and businesses measuring campaign performance.

Call handling: Hosted PBX, call flows, IVR, queues, voicemail and softphones cover routine business-phone needs alongside tracking.

Searchable records: Call Vault recording and transcription across calls, texts and voicemail make past interactions easier to retrieve in Jet Hub; recording and AI summaries are included in the tracking bundle plans described below.

Integrations and CRM: Jet lists 36+ native integrations, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce, plus a REST API and webhooks. Enterprise customers can use webhook-based integrations and custom API connections.

Support and setup: Australian-based support is offered through a help centre, email, phone and portal live chat during business hours. Onboarding is included with all plans.

Pricing

Jet uses month-to-month pricing in AUD ex GST for the plans below. The entry tracking option is priced per number, while phone services are priced per user and CRM Sync per account, so the monthly total depends on how a team is structured.

Pay Per Call tracking number — A$10 a month per tracking number: One 1300, 1800, local or mobile number; calls are charged at 6¢/min. Integrations and recording are add-ons. This is the leanest route to a trackable number, but call minutes are not included.

Business Phone — A$25 a month per user: 1,000 calls and SMS per user, desk phones, softphones, a mobile app, call routing and reporting. It fits teams prioritising phone service over marketing attribution.

Call tracking bundle (3 numbers) — A$25 a month: Three numbers, unlimited inbound calls, dynamic numbers and GA4, recording and AI summaries. It is a compact tracking bundle, subject to the answering condition below.

Cloud Mobile — A$35 a month per user: 1,000 calls and SMS per user, iOS, Android and desktop apps, and free number porting. Choose it when staff need mobile and desktop calling rather than the Business Phone's desk-phone emphasis.

Call tracking bundle (4 numbers) — A$35 a month: Four numbers with the same stated bundle features as the three-number option.

CRM Sync — A$40 a month per account: Logs calls as activities, attaches recording and AI summaries, and includes contact matching and de-duplication. It suits teams focused on keeping CRM records current.

Call tracking bundle (5 numbers) — A$45 a month: Five numbers with unlimited inbound calls, dynamic numbers and GA4, recording and AI summaries.

Tracking bundles include unlimited inbound calls up to 1,000 calls per month. Calls must be answered on a Jet App or Jet Business Phone; otherwise an additional $40/mo applies. This condition may undermine the apparent simplicity of an unlimited-call bundle for teams answering calls through other arrangements. The per-number plan instead charges 6¢/min and makes integrations and recording add-ons, while the per-user phone plans cap calls and SMS at 1,000 per user. Included call minutes are 0 minutes/mo.

Platforms

Jet supports Android, iOS, macOS, web, Windows and API access. Its mobile apps are distributed through the App Store and Google Play Store, and desktop softphone versions are maintained on its downloads page.

Who it's for

Jet says it serves sole traders, small teams, multi-site enterprises and marketing agencies in Australia. It is a particularly good fit where campaign attribution, call handling and CRM logging need to work together. A business seeking only inexpensive calling, or one unable to answer bundle calls through a Jet app or Business Phone, should weigh the per-user limits and extra bundle charge before committing.

Pros and cons

Pros: Attribution, telephony, searchable call records and CRM logging sit in one service, reducing the need to assemble separate tools for those jobs.

Pros: Bundle tiers scale from three to five numbers and include recording and AI summaries, with month-to-month terms.

Pros: Included onboarding and Australian-based support give local teams practical setup and help channels.

Cons: The cheapest tracking plan excludes integrations and recording, and bills calls at 6¢/min.

Cons: Bundled unlimited inbound calling is capped at 1,000 calls monthly and carries an additional $40/mo charge if calls are not answered on a Jet App or Jet Business Phone.

Cons: Phone plans are per user and include 1,000 calls and SMS per user, so larger teams need to account for seat-based costs and quotas.

Alternatives

Nimbata is worth considering for a call-tracking-focused option with a free Entry tier that includes online and offline tracking, pre-built marketing reports, spam filtering and one call flow; its Pro plan is $35 a month. Teldrip offers a free, pay-as-you-go Pulse PAYG (Starter) plan with no monthly base charge or minimums, but paid add-ons apply for RTB, Ping Post and Trust & Safety. Auditcall has a free account with unlimited users and teams, all features unlocked and no platform fee or contract, alongside pay-as-you-go minutes. For teams seeking a paid virtual phone plan, LimeCall starts with a $7.50 a month plan billed yearly for one user and one US, UK or Canada number, with unlimited inbound and outbound calling to the US and UK. CallRail offers a paid Lead Tracking plan at $50 a month plus additional usage, with five numbers and 250 minutes. Convirza has a $29 a month Starter plan with an additional $3.00 per number and $0.08 per minute. AvidTrak offers a $15 a month Starter plan with five local numbers and 500 local minutes. Call Tracker has a $37 a month Starter plan plus usage, with ten numbers, 500 minutes and 100 texts included. The Call Tracking Software and Computer Telephony Integration Software lists are useful for comparing more options by category.

Verdict

Choose Jet Interactive if an Australian business needs call attribution, telephony, searchable recordings and CRM logging under one roof, and can work within the bundle answering rules or per-user limits. Look elsewhere if you need a tracking number without per-minute charges or cannot route bundle calls through Jet's apps or Business Phone.

Verdict

Jet Interactive brings call attribution, telephony, searchable recordings and CRM logging together, with month-to-month plans listed in AUD ex GST. Check the call charges and bundle answering conditions against the way your team handles inbound calls.

Where Specifiction places it

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