Fastcall vs Jet Interactive
Fastcall
fastcall.com
Jet Interactive
jetinteractive.com.auSide by side
| Figure | Fastcall | Jet Interactive |
|---|---|---|
| Price from | $30/mo | A$10/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 12 |
| Spec score · Computer Telephony Integration Software | 8.4 (#4) | 8.6 (#3) |
| Audience | Fastcall describes its team as Salesforce subject matter experts and its service as dedicated to Salesforce users. | Jet says it serves Australian businesses ranging from sole traders and small teams to multi-site enterprises and marketing agencies. |
| Founded | 2007 | 2006 |
| Integrations | Documented Salesforce integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel and Einstein Bots. | The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. |
| Product | Fastcall is a Salesforce-native communications platform for voice, messaging and automatic activity logging. | Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. |
| Support | Fastcall asks subscribers to open a support case within the app for the fastest service. | Jet offers Australian-based support by help centre, email, phone and portal live chat during business hours; onboarding is included with all plans. |
Plans
Jet Interactive
- Call Recording & AI summariesA$10 a month
- Local Call Tracking Pay Per CallA$10 a month
- Pay Per Call tracking numberA$10 a month
- Business PhoneA$25 a month
- Call tracking bundle (3 numbers)A$25 a month
- Local Call Tracking BundleA$25 a month
- Call tracking bundle (4 numbers)A$35 a month
- Cloud MobileA$35 a month
- CRM SyncA$40 a month
- SIM 29A$40 a month
In their own words
Fastcall
Fastcall is a Salesforce-native communications platform for voice, messaging, and automatic activity logging. It handles inbound and outbound calls, click-to-dial, list dialing, voicemail drop, recording, and transcription. Users can send and receive SMS, MMS, and WhatsApp messages from Salesforce, with activity logged there. Fastcall also logs calls made through the Salesforce mobile interface. Its documented integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel, and Einstein Bots; Agentforce can use it for calls, messages, and IVR interactions inside Salesforce. A Subscriber API is available through Apex, Salesforce Flows, and Salesforce REST API actions. Fastcall connects to Twilio, using a Twilio subaccount for phone-number allocation and pay-as-you-go minutes. An active Salesforce subscription is required, and the advertised trial lasts 14 days. Essential costs $30 a month and Pro costs $60 a month, each per user with a 10-user minimum and monthly usage charges. The listed starting rate is $24/user/mo (annual).
Jet Interactive
Jet Interactive provides call tracking and cloud telephony on its own Australian telco network. Its call tracking links calls to campaigns, ads and keywords, including through dynamic number insertion. Call handling includes hosted PBX, call flows, IVR, queues, voicemail and softphone apps. Jet Call Vault records and transcribes calls, texts and voicemail, which can be searched in Jet Hub. The integrations page lists 36+ native integrations, REST API and webhooks, including Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce. CRM Sync logs calls in real time and matches contacts. Listed plans include a Pay Per Call tracking number for A$10 a month per number, with calls charged at 6¢/min, and Business Phone for A$25 per user per month; both are month to month and ex GST. Onboarding is included with all plans. Australian-based support is available by help centre, email, phone and portal live chat during business hours. Call-tracking bundles include unlimited inbound calls up to 1,000 calls per month; calls must be answered on a Jet App or Jet Business Phone, or an additional $40/mo applies.