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ansitel TAPI und CTI Client

ansit-com.de

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Spec score 8.0 #8 of 22 in Computer Telephony Integration Software

What it is

ansitel TAPI und CTI Client connects a computer and telephone so users can handle calls and customer information from a desktop. It supports answering, click-to-dial, conference calls, hold, call swapping, forwarding, call history, presence status, and hotkeys. During calls, users can open, manage, and edit customer records. Listed TAPI application options include Outlook, CRM systems such as Lotus Notes, ERP systems, and LDAP phone books. The client can send and receive faxes through a PC. The maker says its CTI functions support phones and VoIP systems with a TAPI interface; a driver connects TAPI programs to ansitel VoIP systems under Windows. For enterprise CTI applications, ansitel offers a CTI server and an API for incoming and outgoing calls, including caller numbers across multiple devices. The software is for Windows and on-premises deployment. It is paid, with pricing on request, and a downloadable demo is available; the installation guide says it can be tested for 30 days. The company was founded in Berlin in 2006 and is headquartered in Berlin, Germany.

Spec sheet

Purpose
The CTI client connects a computer and telephone so users can handle calls and customer information from a desktop.Read 7 Oct 2026 · ansit-com.de
Support
The maker offers consultation and assistance with CTI client deployment and TAPI driver setup.Read 7 Oct 2026 · ansit-com.de
Headquarters
Berlin, GermanyRead 28 Sep 2026 · ansit-com.de
Founded
2006Read 28 Sep 2026 · ansit-com.de
Company
ansit-com GmbH says it was founded in Berlin in 2006 and lists its address in Berlin, Germany.Read 7 Oct 2026 · ansit-com.de
API and CTI server
For ansitel VoIP phone systems, the maker offers TAPI drivers and CTI clients, plus an API for inbound and outbound calls with caller numbers across multiple devices.Read 7 Oct 2026 · ansit-com.de
API and server
The maker offers a CTI server for enterprise CTI applications and an API for handling incoming and outgoing calls, including caller numbers, across multiple devices.Read 7 Oct 2026 · ansit-com.de
Application integrations
The page lists Outlook, CRM systems such as Lotus Notes, ERP systems, and LDAP phone books as TAPI application options.Read 7 Oct 2026 · ansit-com.de
Call controls
It supports answering and click-to-dial, conference calls, hold, call swapping, call forwarding, call history, presence status, and hotkeys.Read 7 Oct 2026 · ansit-com.de
Customer records
Users can open, manage, and edit customer information during a call.Read 7 Oct 2026 · ansit-com.de
Demo availability
The product page offers a downloadable demo version of the ansitel CTI client.Read 7 Oct 2026 · ansit-com.de
Download listing
The downloads page lists ansitel CTI Client V 3.1.025 b2, ansitel TAPI V1.1.138, and ansitel CTI Server V1.3.012.Read 7 Oct 2026 · ansit-com.de
Download version
The downloads page lists ansitel CTI Client V 3.1.025 b2 as an 18 MB ZIP file.Read 7 Oct 2026 · ansit-com.de
Fax
The feature list says users can receive and send fax messages through the PC.Read 7 Oct 2026 · ansit-com.de
Hotkeys
The client includes hotkey functions for speed dialing.Read 7 Oct 2026 · ansit-com.de
LDAP
The listed features include access to an LDAP phone book.Read 7 Oct 2026 · ansit-com.de
PC fax
The client supports receiving and sending fax messages through a PC.Read 7 Oct 2026 · ansit-com.de
Pricing
The installation guide says users can acquire a license, but the pages reviewed do not state a price.Read 7 Oct 2026 · ansit-com.de
TAPI applications
TAPI-enabled applications can dial saved contacts, including Outlook, CRM systems such as Lotus Notes, and ERP systems.Read 7 Oct 2026 · ansit-com.de
Telephony compatibility
The maker says its CTI functions support phones and VoIP telephone systems with a TAPI interface.Read 7 Oct 2026 · ansit-com.de
Windows requirement
The maker says TAPI programs can be connected to ansitel VoIP telephone systems under Windows using its TAPI driver.Read 7 Oct 2026 · ansit-com.de
Windows support
The maker says TAPI programs can be connected to all ansitel VoIP phone systems under Windows using a TAPI driver.Read 7 Oct 2026 · ansit-com.de

Strong points and limits

Strong points

  • Supports click-to-dial and in-call controls.
  • Can open and edit customer records during calls.
  • Supports fax sending and receiving through a PC.
  • Includes an API and CTI server for enterprise applications.
  • A downloadable demo is available.

Limits

  • Requires Windows.
  • Deployment is on-premises.
  • Pricing is available only on request.
  • The listed CRM integrations are Outlook and Lotus Notes.

Who it suits

This client suits Windows organizations using ansitel VoIP systems or other TAPI-compatible phones and VoIP systems. It may fit desktop workflows that rely on Outlook, Lotus Notes, ERP or LDAP phone books, or PC fax.

Verdict

The client combines desktop call handling with customer records, TAPI integrations, and PC fax. Confirm compatibility with the phone system and request pricing before planning deployment.

Where Specifiction places it

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