Author-it vs Heretto
Author-it
author-it.com
Heretto
heretto.comSide by side
| Figure | Author-it | Heretto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 6 |
| Spec score · Help Authoring Tools | 7.8 (#12) | 8.1 (#7) |
| Spec score · Technical Documentation Software | 7.8 (#23) | 8.1 (#16) |
| Spec score · Knowledge base software | 7.6 (#105) | 8.4 (#42) |
| Headquarters | New Zealand | Rochester, New York, USA |
| Integrations | Author-it provides APIs for integration and automation with content delivery platforms, translation vendors, and other systems. | Documented integrations include XMLmind DOCX-to-DITA migration, DITA-OT publishing, XTM localization and REST APIs. |
| Localization | Translation management sends new or changed content for translation instead of entire documents. | Heretto includes localization workflows, translation memory and direct XTM integration; other translation systems use export and import workflows. |
| Security | The product page describes role-based access control, permissions management, audit trails, and security for cloud and on-premise deployments. | Heretto states that its CCMS is SOC 2 Type II compliant, including translated content handled with localization partners. |
| Support | Customer Resources links to the Knowledge Centre, support tickets, community hub, system status, training videos, and on-premise downloads. | Heretto's help site says users can submit a support request, check existing request status, or email the support team. |
Plans
Heretto
- CCMSPriced on request
- DeployPriced on request
- Heretto CCMSPriced on request
- Heretto DeployPriced on request
- Heretto PortalPriced on request
- PortalPriced on request
In their own words
Heretto
Heretto is a DITA-based platform for enterprises to create, manage, publish, and personalize documentation. Its CCMS combines authoring, version control, branching, workflow management, publishing, and translation management; multiple authors can work in the same file at once without file locking. Governance features include content history, customizable workflows and roles, taxonomy, and metadata. Heretto Deploy distributes centrally stored content through an API for headless publishing. Portal provides a branded self-service site with personalization and granular permissions. Heretto describes CCMS as a SOC 2 Type II certified cloud platform. The web application is compatible with macOS, Windows, and Linux, with Chrome and Firefox officially supported. Heretto lists Deploy, CCMS, and Portal plans, with pricing on request. Portal includes one production and one non-production site, with additional sites available. Heretto says its clients include organizations in high-technology software, manufacturing, insurance, and medical devices. The platform is not designed or optimized for mobile devices or tablets and is not designed for offline use.