Autopilot vs FieldBased

Autopilot is a CRM and field service platform for home service businesses, available as a mobile app and website. Its workflow connects lead capture with job scheduling, customer messages, payments, reviews, and follow-ups. Listed tools include dispatch, estimates, invoicing, online booking, automated texts, time tracking, and reporting. The iPhone and Android apps cover jobs, schedules, GPS, calls, texts, payments, photos, and time tracking; a native desktop app for business calls and texts is listed for Mac and Windows. Plans start at $49 a month, and every plan begins with a free two-week trial. Run includes one user, Grow three, and Scale eight. Scale adds an AI Receptionist with 300 minutes monthly, along with 1,500 VoIP minutes and 1,500 SMS messages per month; overages are charged at listed rates. Additional users cost $29/month per user. Named integrations include Stripe, QuickBooks, Google Ads, Google Business Profile, Google Calendar, Google Local Services Ads, Facebook Ads, and Bing Ads. Zapier connects Autopilot to more than 9,000 apps.

FieldBased is a field operations platform for businesses managing leads, quotes, scheduling, dispatch, invoicing, and payments. It is designed for service work including tree and snow, A/V and installations, cleaning, landscaping, and home services. Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can respond to inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs, invoicing and billing, and a client portal, and runs on Android, iOS, and the web. Starter costs $29 a month for one user and 1,000 emails per month. Pro costs $79 a month for up to 10 users, 5,000 emails, and 500 texts monthly. Card payments settle into the business’s Stripe account, with a 1% platform fee plus standard Stripe fees. Businesses can export or delete data; the company says it does not sell business or customer data.