FieldBased
fieldbased.app
What it is
FieldBased is a field operations platform for businesses managing leads, quotes, scheduling, dispatch, invoicing, and payments. It is designed for service work including tree and snow, A/V and installations, cleaning, landscaping, and home services. Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can respond to inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs, invoicing and billing, and a client portal, and runs on Android, iOS, and the web. Starter costs $29 a month for one user and 1,000 emails per month. Pro costs $79 a month for up to 10 users, 5,000 emails, and 500 texts monthly. Card payments settle into the business’s Stripe account, with a 1% platform fee plus standard Stripe fees. Businesses can export or delete data; the company says it does not sell business or customer data.
Spec sheet
- Integrations
- The privacy policy lists Stripe, Facebook/Meta, Wix, Google, Google Maps Platform, OpenStreetMap, Open-Meteo and Sentry among connected services or providers.Read 30 Sep 2026 · fieldbased.app
- Security
- FieldBased says data is encrypted in transit and each business's data is logically isolated from other businesses.Read 30 Sep 2026 · fieldbased.app
- Support
- The contact page says a real person usually replies the same business day, and customers can use an in-app Help Center.Read 30 Sep 2026 · fieldbased.app
- AI assistant
- Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos and set reminders by voice or text.Read 30 Sep 2026 · fieldbased.app
- AI receptionist
- The AI receptionist can text inbound leads, answer questions, quote prices and book jobs, and can answer a business text line and Facebook Messenger.Read 30 Sep 2026 · fieldbased.app
- Branding
- Businesses can apply their own name, logo and colors so estimates, invoices, emails and the customer hub carry their branding.Read 30 Sep 2026 · fieldbased.app
- Core product
- FieldBased is an all-in-one field operations platform covering leads, quoting, scheduling, dispatch, invoicing and payments.Read 30 Sep 2026 · fieldbased.app
- Data ownership
- Businesses can export or delete their data, and FieldBased says it never sells the business's data or customers' data.Read 30 Sep 2026 · fieldbased.app
- Lead channels
- Website forms, Facebook lead ads, phone calls and live web chat feed into a shared inbox.Read 30 Sep 2026 · fieldbased.app
- Notable limits
- Starter includes one user and 1,000 emails per month, while Pro includes up to 10 users and 500 texts per month.Read 30 Sep 2026 · fieldbased.app
- Payments
- Card payments settle into the customer's own Stripe account, with FieldBased adding a 1% platform fee plus standard Stripe fees.Read 30 Sep 2026 · fieldbased.app
- Target customers
- The platform is designed for field-service businesses including tree and snow, A/V and installs, cleaning, landscaping and home services.Read 30 Sep 2026 · fieldbased.app
Plans and prices
Starter $29 a month billed monthly 1 user · 1,000 emails/mo · 1% card fee Read 30 Sep 2026 · fieldbased.app
Pro $79 a month billed monthly Up to 10 users · 5,000 emails + 500 texts/mo · 1% card fee Read 30 Sep 2026 · fieldbased.app
Premium $169 a month billed monthly Unlimited users · 15,000 emails + 2,000 texts/mo · 1% card fee Read 30 Sep 2026 · fieldbased.app
Enterprise Priced on request Custom Unlimited users · Custom usage limits · Multiple locations · Custom integrations · SLA & security review Read 30 Sep 2026 · fieldbased.app
Strong points and limits
Strong points
- Combines lead management, scheduling, and billing.
- AI assistant handles job and estimate tasks.
- AI receptionist can respond to leads.
- Includes route planning and a client portal.
- Businesses can export or delete their data.
Limits
- Starter is limited to one user.
- Starter includes 1,000 emails per month.
- Card payments add a 1% platform fee plus Stripe fees.
- No free plan is listed.
Who it suits
FieldBased suits field-service businesses that need to coordinate leads, crews, quotes, jobs, and billing. Its stated target sectors include landscaping, cleaning, A/V, tree and snow services, and home services.
Verdict
FieldBased brings field operations and customer communication into one platform, with AI tools for job and lead tasks. Review plan user and messaging limits, along with payment fees, before choosing a tier.
Where Specifiction places it
- Snow Removal Software#8 of 258.2
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