FieldBased vs Plowdesk
FieldBased
fieldbased.appPlowdesk
plowdesk.comSide by side
| Figure | FieldBased | Plowdesk |
|---|---|---|
| Price from | $29/mo | $95/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Snow Removal Software | 8.2 (#8) | 8.8 (#2) |
| Payments | Card payments settle into the customer's own Stripe account, with FieldBased adding a 1% platform fee plus standard Stripe fees. | Plowdesk lets businesses track Venmo payments alongside their other payment records. |
| Security | FieldBased says data is encrypted in transit and each business's data is logically isolated from other businesses. | The opened official product pages describe GPS tracking and location services but make no specific security certification or compliance claim. |
| Support | The contact page says a real person usually replies the same business day, and customers can use an in-app Help Center. | Plowdesk offers a focused 30-minute product demo and lists a Newington, New Hampshire address, phone number, and email. |
Plans
FieldBased
- Starter$29 a month
- Pro$79 a month
- Premium$169 a month
- EnterprisePriced on request
In their own words
FieldBased
FieldBased is a field operations platform for businesses managing leads, quotes, scheduling, dispatch, invoicing, and payments. It is designed for service work including tree and snow, A/V and installations, cleaning, landscaping, and home services. Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can respond to inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs, invoicing and billing, and a client portal, and runs on Android, iOS, and the web. Starter costs $29 a month for one user and 1,000 emails per month. Pro costs $79 a month for up to 10 users, 5,000 emails, and 500 texts monthly. Card payments settle into the business’s Stripe account, with a 1% platform fee plus standard Stripe fees. Businesses can export or delete data; the company says it does not sell business or customer data.
Plowdesk
Plowdesk is software for snow contractors to coordinate routes, crews, service records, quotes, and billing. Contractors can build routes, choose whether to optimize them, reuse templates triggered by storms, and share routes among drivers. Its web dashboard displays live crew locations and completed stops, along with travel time and time spent on site. Service records can contain photos linked to stops, GPS breadcrumbs, and check-in and check-out times. Quotes can be sent by SMS or email, revised in versions, and accepted online; accepted quote details can carry into seasonal, per-push, or tiered billing. Businesses can also track Venmo payments alongside other payment records. Plowdesk connects field activity with AlertRanger SMS and email updates about arrivals, delays, access issues, and completed service. Its glove-friendly mobile app supports route activity, service logging, and event tracking. The Operator plan is free forever and includes up to three storm routes. Contractor costs $95 per month and specifies unlimited routes for contractors serving residential customers. Plowdesk runs on Android, iOS, and the web.