Autopilot vs Icey

Autopilot is a CRM and field service platform for home service businesses, available as a mobile app and website. Its workflow connects lead capture with job scheduling, customer messages, payments, reviews, and follow-ups. Listed tools include dispatch, estimates, invoicing, online booking, automated texts, time tracking, and reporting. The iPhone and Android apps cover jobs, schedules, GPS, calls, texts, payments, photos, and time tracking; a native desktop app for business calls and texts is listed for Mac and Windows. Plans start at $49 a month, and every plan begins with a free two-week trial. Run includes one user, Grow three, and Scale eight. Scale adds an AI Receptionist with 300 minutes monthly, along with 1,500 VoIP minutes and 1,500 SMS messages per month; overages are charged at listed rates. Additional users cost $29/month per user. Named integrations include Stripe, QuickBooks, Google Ads, Google Business Profile, Google Calendar, Google Local Services Ads, Facebook Ads, and Bing Ads. Zapier connects Autopilot to more than 9,000 apps.

Icey is snow removal and ice management software for handling quotes, dispatch, crew records and invoices. It runs on Android, iOS and web. Its storm board supports route assignment and dispatch, and route optimization is available for planning work. Field Mode gives crews GPS tracking, job timers, photos, navigation and offline use. Icey also displays live conditions and snowfall forecasts; users can attach a weather note to a storm event. A live client link, which does not require a login, shows service status, a client’s place in the storm queue and photos of completed work. Salt and de-icing logs can record material, application rate, timestamp, GPS location and photos for each site and visit. The free plan is for up to 15 active sites and five operator seats, with unlimited admin and office users and clients. Pro is listed at $79 a month, and Season Pass at $790 a year. Icey exports invoices as a CSV that QuickBooks imports, but it does not have direct QuickBooks sync. Card payments are not built in; invoices are marked paid manually.