Autopilot vs Pinstripe Fleet

Autopilot is a CRM and field service platform for home service businesses, available as a mobile app and website. Its workflow connects lead capture with job scheduling, customer messages, payments, reviews, and follow-ups. Listed tools include dispatch, estimates, invoicing, online booking, automated texts, time tracking, and reporting. The iPhone and Android apps cover jobs, schedules, GPS, calls, texts, payments, photos, and time tracking; a native desktop app for business calls and texts is listed for Mac and Windows. Plans start at $49 a month, and every plan begins with a free two-week trial. Run includes one user, Grow three, and Scale eight. Scale adds an AI Receptionist with 300 minutes monthly, along with 1,500 VoIP minutes and 1,500 SMS messages per month; overages are charged at listed rates. Additional users cost $29/month per user. Named integrations include Stripe, QuickBooks, Google Ads, Google Business Profile, Google Calendar, Google Local Services Ads, Facebook Ads, and Bing Ads. Zapier connects Autopilot to more than 9,000 apps.

Pinstripe Fleet organizes the work of field-service businesses, from booking jobs through invoicing and payment. Its eight modules cover customers, jobs, scheduling, invoices, time tracking, vehicles, equipment, and a customer portal. Job records can hold statuses, assignments, checklists, proof-of-work media, and an activity timeline. Scheduling offers day, week, and employee calendars, recurring appointments, travel buffers, and a dispatch board with drag-and-drop and keyboard controls. Customers can approve or decline mobile-friendly estimates, while businesses can review approval rates and median decision times. For payment, each business connects its own Stripe account; invoice payments go to its bank account. Crews use a phone browser, and clock or job-status updates can queue without service, though photos and other records need a connection. The service also has eight reporting surfaces, role-based access controls, and an audited assistant scoped to enabled modules and user roles. It runs on web and iOS, with a free plan and paid plans from $79/mo.