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SPECIFICTION
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Pinstripe Fleet

fleet.pinstripeservices.com

WebiOS
Visit fleet.pinstripeservices.com
Spec score 7.1 #22 of 25 in Snow Removal Software

What it is

Pinstripe Fleet organizes the work of field-service businesses, from booking jobs through invoicing and payment. Its eight modules cover customers, jobs, scheduling, invoices, time tracking, vehicles, equipment, and a customer portal. Job records can hold statuses, assignments, checklists, proof-of-work media, and an activity timeline. Scheduling offers day, week, and employee calendars, recurring appointments, travel buffers, and a dispatch board with drag-and-drop and keyboard controls. Customers can approve or decline mobile-friendly estimates, while businesses can review approval rates and median decision times. For payment, each business connects its own Stripe account; invoice payments go to its bank account. Crews use a phone browser, and clock or job-status updates can queue without service, though photos and other records need a connection. The service also has eight reporting surfaces, role-based access controls, and an audited assistant scoped to enabled modules and user roles. It runs on web and iOS, with a free plan and paid plans from $79/mo.

Spec sheet

Purpose
Pinstripe Fleet helps field service businesses schedule and dispatch jobs, track crew time and equipment, capture proof of work, invoice customers, and collect payment.Read 3 Oct 2026 · pinstripefleet.com
Intended users
The maker describes it as suitable for businesses that send people to work on-site, including cleaning, landscaping, HVAC, pest control, pool service, courier, and moving companies.Read 3 Oct 2026 · pinstripefleet.com
Headquarters
New York, United StatesRead 28 Sep 2026 · fleet.pinstripeservices.com
Access controls
The product lists five access levels, and says pricing information is not sent to users who lack permission to see it.Read 3 Oct 2026 · pinstripefleet.com
AI assistant
An in-app assistant answers operational questions through a permissioned tool registry scoped to enabled modules and the user’s role, and each call is audited.Read 3 Oct 2026 · pinstripefleet.com
Customer portal
Customers can view job progress through private links verified with ZIP code or the last four digits of a phone number, without creating a login.Read 3 Oct 2026 · pinstripefleet.com
Data isolation
The maker says each business’s data is isolated at the database level and support visits are shown in the workspace and logged.Read 3 Oct 2026 · pinstripefleet.com
Demo
The site invites prospective customers to request a live workflow walkthrough and says no card is required.Read 2 Oct 2026 · pinstripefleet.com
Estimates
Customers can approve or decline estimates on a mobile-friendly page, and the business can see its approval rate and median decision time.Read 3 Oct 2026 · pinstripefleet.com
Jobs
Job records can include configurable statuses, assignments, checklists, proof-of-work media, and an activity timeline from request to invoice.Read 3 Oct 2026 · pinstripefleet.com
Location sharing
Technicians can share an approximate distance with a customer for one visit while marked on the way; the site says it does not provide a map or location history.Read 2 Oct 2026 · pinstripefleet.com
Messaging limit
The site says outgoing communications are email today and text messaging is switched off pending carrier approval.Read 2 Oct 2026 · pinstripefleet.com
Mobile and offline use
Crews can use the product in a phone browser; clock-in, clock-out, and job-status changes can queue offline, while photo uploads require a connection.Read 3 Oct 2026 · pinstripefleet.com
Modules
Its eight operational modules are Customers, Jobs, Schedule, Invoices, Time tracking, Vehicles, Equipment, and Customer Portal.Read 2 Oct 2026 · pinstripefleet.com
Payments
Businesses connect their own Stripe account so customers can pay invoices by card, with payments sent to the business's bank account.Read 2 Oct 2026 · pinstripefleet.com
Payments integration
Customers pay invoices through the business’s own Stripe account, with payment updates posted from Stripe webhooks.Read 3 Oct 2026 · pinstripefleet.com
Reporting
The product provides eight report surfaces with saved views, filters, and CSV export.Read 3 Oct 2026 · pinstripefleet.com
Scheduling
Scheduling includes day, week, and employee calendar views, recurring appointments, travel buffers, and a dispatch board with drag-and-drop and keyboard controls.Read 3 Oct 2026 · pinstripefleet.com
Text messaging
The maker says outbound communications are currently by email; text messaging is built but switched off while carrier approval is pending.Read 3 Oct 2026 · pinstripefleet.com

Strong points and limits

Strong points

  • Dispatch board supports drag-and-drop and keyboard controls.
  • Customers can follow progress through private links without an account.
  • Clock and job-status changes can queue when service drops.
  • Businesses receive card payments through their own Stripe account.

Limits

  • Photos and other records require a connection.
  • Text messaging is switched off pending carrier approval.
  • Paid plans start at $79/mo.

Who it suits

It suits field-service teams in areas such as cleaning, HVAC, landscaping, and property maintenance that need scheduling, job records, time tracking, and invoicing in one service. Teams should note that outgoing communications are email only for now.

Verdict

Pinstripe Fleet combines job coordination, customer access, reporting, and billing for field-service businesses. Its offline support is limited to clock and job-status changes, and text messaging is not currently available.

Where Specifiction places it

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