Autura vs Towbook
Autura
autura.com
Towbook
towbook.comSide by side
| Figure | Autura | Towbook |
|---|---|---|
| Price from | Free | $109/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 9 | 5 |
| Spec score · Towing Software | 9.2 (#1) | 8.7 (#4) |
| Headquarters | San Francisco, California, United States | Port Huron, Michigan, United States |
| Impound management | Autura centralizes vehicle storage records, fee processing, lien workflows and notifications for government impound programs. | Impound Manager records stored vehicles and includes state-required letters, with an Auto Data Direct integration available. |
| Purpose | Autura builds towing management and unclaimed vehicle auction software for public safety agencies and towing and recovery businesses. | Towbook is cloud-based towing, roadside, and impound software for dispatching, impounds, and accounting. |
| Rating on Apple App Store | 1.6 out of 5 from 62 ratings for Autura Towing. | 3.3 out of 5 from 419 reviews |
| Rating on G2 | 3.8 out of 5 from 8 reviews. | 4.7 out of 5 from 3 reviews |
| Support | Autura's contact page says it typically responds to support requests within one business day and recommends calling for urgent help. | Towbook states that phone and email support operate 24 hours a day, 365 days a year. |
| What it does | Autura connects law enforcement, dispatchers, tow operators, impound facilities and vehicle auction participants across the towing lifecycle. | Towbook is cloud software for towing and recovery businesses covering dispatching, impounds, reporting, invoicing, private-property, police, transport and motor-club work. |
Plans
Autura
- Autura Marketplace buyer accountFree
- Autura Marketplace seller accountFree
- TraxeroGOFree
- Wired Asset Tracker$145, paid once
- Wired Tracker$145, paid once
- OBD Port Tracker$155, paid once
- BudgetCAM 2$325, paid once
- BudgetCAM$365, paid once
- Dispatch Anywhere and TOPSPriced on request
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
Autura
Autura provides towing management and unclaimed vehicle auction software for public safety agencies and towing and recovery businesses. Its towing system combines dispatch, billing, lot management, and records. Aries Dispatch routes tow requests according to agency rotation rules and shows live status and estimated arrival times. Aries Impound handles government vehicle records, storage, holds, fees, liens, notifications, and payments. The Impound Express app supports VIN scans, QR or barcode record lookup, and timestamped condition photos on iOS and Android. Autura Marketplace links towing companies, impound lots, and municipal agencies selling unclaimed vehicles with verified buyers nationwide. Listings include condition fields and images, but vehicles are sold as-is and condition varies. Integrations can include QuickBooks, GPS and fleet tracking providers, motor clubs, and Autura products. TowPay uses Stripe infrastructure and states that transactions have PCI DSS Level 1 compliance and bank-grade encryption. Aries runs exclusively on AWS GovCloud (US). Free options include Marketplace buyer and seller accounts and TraxeroGO dispatch software for owner-operators.
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.