| Price from | — | $130/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Vacation Rental Channel Manager Software | 8.8 (#4) | 8.2 (#12) |
| Audience | The product is designed for vacation rental owners, property managers, real estate agencies, rural tourism businesses, and small hotels. | It is wholesale infrastructure for PMS and booking-engine vendors, hotel groups building in-house systems, and hospitality software for vacation rentals or outdoor stays; Channex says it does not sell direct to hotels. |
| Compliance | The Pro plan lists invoicing for VERI*FACTU/TicketBAI, while the site says AvaiBook invoicing is integrated with its daily operations. | Channex says its controls are designed in line with ISO 27001 and card-data handling with PCI DSS, while explicitly stating that Channex itself is not ISO 27001 or PCI DSS certified. |
| Founded | 2010 | 2020 |
| Headquarters | Zaragoza, Spain | Castell Pigyn Lodge, Abergwili, Carmarthen, SA31 2JL, United Kingdom |
| Payments | The platform offers automated online payments, a virtual POS, Pay by Link, and management of fees and deposits. | An optional Payment Gateway API supports Stripe and other gateways for payments and refunds; Channex says card processing is handled by PCI-compliant providers. |
| Product | AvaiBook combines vacation rental channel management, property management, direct booking, payment management, and revenue management. | Channex is a white-label channel manager API that connects PMS or in-house systems to booking channels and sends availability, rates and restrictions while delivering reservations, modifications and cancellations. |
| Security | The company describes its payment environment as PCI compliant and adapted for PSD2 authentication scenarios. | Channex states that platform data is hosted in EU regions on AWS and DigitalOcean infrastructure and is encrypted in transit using TLS and at rest using hosting-provider encryption. |
| Support | Official pricing information says all plans include telephone support, online chat, help materials, configuration guidance and explanatory videos. | The pricing page includes support via chat and email, onboarding and training; the homepage says chat and email replies are during UK/European working hours. |
