AvaiBook

Spec sheet

What it does

AvaiBook is cloud software for vacation-rental owners and managers combining channel management, property management, booking engine, payments and revenue tools.Read 15 Oct 2026 · avaibook.com

Product

AvaiBook combines vacation rental channel management, property management, direct booking, payment management, and revenue management.Read 7 Oct 2026 · avaibook.com

Audience

The product is designed for vacation rental owners, property managers, real estate agencies, rural tourism businesses, and small hotels.Read 7 Oct 2026 · avaibook.com

Mobile apps

The pricing page lists iOS and Android apps with mobile management, real-time notifications, and task updates.Read 7 Oct 2026 · avaibook.com

Security

The company describes its payment environment as PCI compliant and adapted for PSD2 authentication scenarios.Read 15 Oct 2026 · avaibook.com

Compliance

The Pro plan lists invoicing for VERI*FACTU/TicketBAI, while the site says AvaiBook invoicing is integrated with its daily operations.Read 7 Oct 2026 · avaibook.com

Support

Official pricing information says all plans include telephone support, online chat, help materials, configuration guidance and explanatory videos.Read 15 Oct 2026 · avaibook.com

Headquarters

Zaragoza, SpainRead 28 Sep 2026 · avaibook.com

Founded

2010Read 28 Sep 2026 · avaibook.com

Airbnb partner news

Idealista reported on 7 August 2019 that AvaiBook became an Airbnb Preferred Software Partner and was managing about 80,000 connections.Read 15 Oct 2026 · idealista.pt

API access

The public API requires a Pro or Elite plan and is intended for connecting a customer’s own PMS, CRM, invoicing software or booking engine.Read 15 Oct 2026 · helpcenter.avaibook.com

API and SDKs

The API page documents keys, exchanged data, testing and certification but does not mention an SDK or self-hosted package.Read 15 Oct 2026 · helpcenter.avaibook.com

API implementation

AvaiBook supplies an API key, technical documentation, a testing environment and certification, while the customer’s IT team builds the integration.Read 15 Oct 2026 · helpcenter.avaibook.com

Booking engine

Its booking engine accepts direct reservations from a website or social networks and can be embedded by link or widget.Read 15 Oct 2026 · helpcenter.avaibook.com

Booking.com and Expedia setup

Connections to Booking.com and Expedia must be initiated on those portals and completed with help from an AvaiBook agent.Read 15 Oct 2026 · helpcenter.avaibook.com

Channel manager

The channel manager synchronizes availability, rates, reservations, payments and listing content across connected portals.Read 15 Oct 2026 · avaibook.com

Company identity

LinkedIn lists AvaiBook as a privately held software-development company headquartered in Zaragoza with 51–200 employees and a 2010 founding year.Read 15 Oct 2026 · linkedin.com

Direct bookings

Its booking engine accepts direct reservations through a customer’s website with real-time availability.Read 7 Oct 2026 · avaibook.com

Documentation

The help center lists sections for support, booking management, payments, revenue management, booking engine, channel manager, integrations, plans, communication and users.Read 15 Oct 2026 · helpcenter.avaibook.com

Guest operations

The PMS supports online check-in, digital signatures, guest registration reporting, automated messages, and task coordination.Read 7 Oct 2026 · avaibook.com

Legal name and office

The official contact page identifies the legal entity as AVAIBOOK ON-LINE S.L.U. at Avda. María Zambrano 31, Zaragoza, Spain.Read 15 Oct 2026 · avaibook.com

Limit: Apple App Store reviewers

App Store reviews mention login problems, complicated access and poor customer service.Read 15 Oct 2026 · apps.apple.com

Limit: Capterra users

Complaints include failed Booking.com and Vrbo synchronization, photos and room details not syncing, failed automated emails, payment charges and dissatisfaction with trial refunds.Read 15 Oct 2026 · capterra.com

Limit: GetApp users

Some reviewers report occasional synchronization problems, overbooking concerns, slow support responses and limited support hours.Read 15 Oct 2026 · getapp.com

Limit: Trustpilot reviewers

Negative reviews allege delayed or insufficient support, disputed charges, payment holds, synchronization failures and difficulties obtaining refunds.Read 15 Oct 2026 · trustpilot.com

Mobile app capabilities

The Android app supports traveler document scanning, invoice issuance, payment or booking links, synchronized calendars, push notifications and channel management.Read 15 Oct 2026 · play.google.com

Mobile app data safety

Google Play states that the Android app may share app activity and performance data, may collect photos, videos and device IDs, encrypts data in transit and does not allow data deletion.Read 15 Oct 2026 · play.google.com

Named integrations

The site lists Booking.com, Airbnb, Google, Expedia, Vrbo, Rentalia, and idealista among its channel connections.Read 7 Oct 2026 · avaibook.com

Onboarding and support

Personalized onboarding is included with all plans, with guided setup, personalized training, data migration, and assistance getting started.Read 7 Oct 2026 · avaibook.com

OTA integrations

Official connections include Airbnb, Booking.com, Expedia, Vrbo, Google, HomeToGo and Rentalia, with additional portals supported.Read 15 Oct 2026 · helpcenter.avaibook.com

Ownership news

Idealista announced on 26 February 2019 that it acquired 75% of AvaiBook, with the remaining 25% retained by the founder.Read 15 Oct 2026 · idealista.com

Payment processing

The service includes an integrated virtual POS with scheduled charges, refunds, card validation and PCI-compliant processing.Read 15 Oct 2026 · avaibook.com

Payments

The platform offers automated online payments, a virtual POS, Pay by Link, and management of fees and deposits.Read 7 Oct 2026 · avaibook.com

Praise: Capterra users

Reviewers describe the software as easy to use, with helpful initial support, competitive pricing and manageable calendars.Read 15 Oct 2026 · capterra.com

Praise: GetApp users

Review summaries praise intuitive navigation, calendar synchronization, centralized booking management, automation and major OTA integrations.Read 15 Oct 2026 · getapp.com

Praise: Trustpilot reviewers

Positive reviews repeatedly mention responsive, knowledgeable staff and effective customer assistance.Read 15 Oct 2026 · trustpilot.com

Pricing limits

The pricing page asks users to select accommodation type and count to calculate the plan price, and shows monthly or annual billing options.Read 7 Oct 2026 · avaibook.com

Pro plan limit

The Pro plan lists up to 250 users and 250 owners, plus an AvaiBook API with technical support included.Read 7 Oct 2026 · avaibook.com

Property management

The platform centralizes bookings, automated guest messaging, check-in tasks, housekeeping and staff or owner access.Read 15 Oct 2026 · avaibook.com

Rating on Apple App Store

3.6 out of 5 from 17 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.2 out of 5 from 139 reviewsRead 15 Oct 2026 · capterra.com

Rating on GetApp

4.2 out of 5 from 139 reviewsRead 15 Oct 2026 · getapp.com

Rating on Trustpilot

4.5 out of 5 from 1,374 reviewsRead 15 Oct 2026 · trustpilot.com

Revenue management

AvaiBook offers Market Data for competitor and pricing analysis plus a Dynamic Pricing tool that adjusts rates using demand information.Read 15 Oct 2026 · avaibook.com

Standard plan limit

The Standard plan is described as suitable for up to five units and includes a limit of 10 custom message templates.Read 7 Oct 2026 · avaibook.com

System requirements

AvaiBook states that its responsive platform works on mobile, computer and tablet through any browser and operating system.Read 15 Oct 2026 · avaibook.com

Vrbo limitation

Vrbo iCal only synchronizes availability, while full XML synchronization requires a company VAT number.Read 15 Oct 2026 · helpcenter.avaibook.com

Plans and prices

Every AvaiBook plan and price →

Where Specifiction places it

• Short-Term Rental Management Software#4 of 438.8
• Vacation Rental Channel Manager Software#4 of 258.8