Beds24
beds24.com
What it is
Beds24 is cloud software for accommodation providers, combining booking, property, and channel management. Its channel manager exchanges inventory and prices with connected channels through two-way XML and imports bookings; iCal synchronization is also available. A customizable, mobile-friendly booking page supports commission-free direct bookings. Property tools cover housekeeping, guest management, room assignment, and front-desk work, alongside automated messaging, dynamic pricing, cleaning management, and payment processing. Beds24 offers web access and iOS and Android apps for managing bookings, arrivals and departures, availability, and Airbnb and Booking.com messages. API V2 provides third parties access to accounts, properties, bookings, and inventory, with read-only and read/write token options. Its integration marketplace lists partners across accounting, business intelligence, compliance, distribution, guest experience, and property operations. Beds24 says it uses 256-bit SSL encryption and regular backups, and describes itself as a GDPR-compliant SaaS data processor. A listed hostel plan for one dorm and one bed costs €15.90 a month, billed monthly with no minimum term; channel manager and integrations cost extra. A free trial is available.
Spec sheet
- What it does
- Beds24 combines property management, online booking and channel management for accommodation businesses.Read 15 Oct 2026 · beds24.com
- Product
- Beds24 is cloud software for accommodation providers that combines booking, property, and channel management.Read 5 Oct 2026 · admin.beds24.com
- Free plan
- NoRead 19 Sep 2026 · admin.beds24.com
- API
- API V2 lets third parties access accounts, properties, bookings, and inventory; read-only and read/write token options are documented.Read 5 Oct 2026 · wiki.beds24.com
- Integrations
- The vendor advertises hundreds of integrations, including channel, payment, accounting, lock and other specialist services.Read 15 Oct 2026 · beds24.com
- Security
- Beds24 says its service uses 256-bit SSL encryption and regular backups.Read 5 Oct 2026 · admin.beds24.com
- Privacy
- Beds24 describes itself as a SaaS data processor and states that it complies with GDPR.Read 5 Oct 2026 · wiki.beds24.com
- Support
- Pricing lists ticket support, forum access, self-onboarding tools, and regular webinars as included; personal onboarding and online training are optional.Read 5 Oct 2026 · admin.beds24.com
- Headquarters
- Berlin, GermanyRead 23 Sep 2026 · beds24.com
- Founded
- 2005Read 23 Sep 2026 · beds24.com
- Android app availability
- The Android app is listed on Google Play with 10K+ downloads and supports bookings, arrivals, departures, availability and API messaging.Read 15 Oct 2026 · play.google.com
- API access
- The REST API can read, create and modify properties, bookings and channel settings and is usable from Python, Java, PHP or JavaScript.Read 15 Oct 2026 · admin.beds24.com
- API authentication
- API V2 uses invite codes, long-lived or refresh tokens, scopes and token headers; IP allowlists are supported.Read 15 Oct 2026 · wiki.beds24.com
- API documentation
- Beds24 publishes OpenAPI specifications through Swagger UI plus endpoint examples in its API V2 wiki.Read 15 Oct 2026 · admin.beds24.com
- API environment
- Beds24 provides no sandbox; its staging environment does not fully mirror production.Read 15 Oct 2026 · wiki.beds24.com
- API gaps
- API V2 does not yet return property or room pictures, and fixed-price linking is not supported through the API.Read 15 Oct 2026 · wiki.beds24.com
- API limits
- API V2 defaults to 100 credits per five minutes per account, with request costs varying by complexity.Read 15 Oct 2026 · wiki.beds24.com
- Automation
- Users can trigger automated guest and staff messages and booking actions from predefined events and rules.Read 15 Oct 2026 · beds24.com
- Availability
- The terms state a guarantee of 99% annual average service availability, excluding agreed maintenance periods.Read 5 Oct 2026 · beds24.com
- Availability commitment
- The terms promise 99% annual-average service availability excluding agreed maintenance periods.Read 15 Oct 2026 · beds24.com
- Channel management
- Its channel manager uses two-way XML connections to export inventory and prices and import bookings, with iCal synchronization also available.Read 5 Oct 2026 · admin.beds24.com
- Channel manager
- Two-way OTA connections export inventory and prices and import bookings, with iCal synchronization also available.Read 15 Oct 2026 · admin.beds24.com
- Commercial use
- Beds24's terms say its services are exclusively for commercial customers and may not be used by consumers for private purposes.Read 5 Oct 2026 · beds24.com
- Compliance statement
- The developer API page displays SCA, PSD2, 3-D Secure and GDPR compliance claims and identifies Stripe partnership.Read 15 Oct 2026 · admin.beds24.com
- Direct booking engine
- Its booking engine supports commission-free direct reservations, mobile layouts, widgets, add-ons, promotions and voucher codes.Read 15 Oct 2026 · beds24.com
- Direct bookings
- The online booking engine supports commission-free bookings through a customizable, mobile-friendly booking page.Read 5 Oct 2026 · admin.beds24.com
- Hosting model
- Beds24 is cloud software accessed through an internet browser or API, with no local installation or update process.Read 15 Oct 2026 · admin.beds24.com
- Licence
- Beds24 is a proprietary commercial service: its terms grant use through the browser or API and do not provide source-code licensing.Read 15 Oct 2026 · beds24.com
- Limit: G2 usability and onboarding
- G2 reviewers report a complex interface, difficult navigation, onboarding friction and occasional glitches or slower support.Read 15 Oct 2026 · g2.com
- Limit: GetApp complexity and cost
- GetApp feedback says pricing configuration can be complicated and some advanced integrations or features add costs.Read 15 Oct 2026 · getapp.com
- Limit: mobile app scope
- An Apple reviewer complained that the app has limited functions and requires scanning a QR code from the online account to open.Read 15 Oct 2026 · apps.apple.com
- Limit: Trustpilot billing complaint
- A recent Trustpilot reviewer alleged account-credit charges and a €25 fee to withdraw remaining funds.Read 15 Oct 2026 · trustpilot.com
- Maker history
- Beds24 says Mark Kinchin founded the business in Berlin in 2005 after failing to find an affordable booking engine.Read 15 Oct 2026 · admin.beds24.com
- Maker legal entity
- The contracting company is Beds24 GmbH, based at Invalidenstraße 65, 10557 Berlin, Germany.Read 15 Oct 2026 · beds24.com
- Mobile app
- Beds24 offers iOS and Android apps for managing bookings, arrivals and departures, availability, and Airbnb and Booking.com messages.Read 5 Oct 2026 · wiki.beds24.com
- Mobile system requirement
- The iOS app requires iOS 11 or later; its listing also specifies macOS 11 or later on Apple silicon for Mac use.Read 15 Oct 2026 · apps.apple.com
- Multi-property
- Agency functions, multiple logins, subaccounts and owner accounts support portfolios and hotel groups.Read 15 Oct 2026 · admin.beds24.com
- Notable news
- Beds24 announced Expedia Elite Partner recognition for the fifth consecutive year on February 13, 2025.Read 15 Oct 2026 · wiki.beds24.com
- OTA coverage
- Beds24 says it connects to more than 60 booking channels, including Airbnb, Booking.com, Expedia and Vrbo.Read 15 Oct 2026 · beds24.com
- Payments
- Payment-gateway connections support card and PayPal collection, including automated payment requests and in-house charging.Read 15 Oct 2026 · admin.beds24.com
- Praise: G2 flexibility and service
- G2 reviewers repeatedly praise configurability, broad functionality, affordability and responsive support.Read 15 Oct 2026 · g2.com
- Praise: GetApp value and integrations
- GetApp reviewers commonly describe Beds24 as feature-rich, customizable and good value, with useful integrations such as Xero, PayPal and PriceLabs.Read 15 Oct 2026 · getapp.co.uk
- Pricing controls
- The system supports seasonal, occupancy-based, linked and hierarchical prices, discounts, minimum and maximum stays and yield optimization.Read 15 Oct 2026 · beds24.com
- Property management
- The PMS includes front-desk functions, room assignment, guest records, inventory, check-in and check-out.Read 15 Oct 2026 · admin.beds24.com
- Property operations
- The system includes housekeeping, guest management, room assignment, and front-desk functions.Read 5 Oct 2026 · admin.beds24.com
- Rating on Apple App Store
- 2.3 out of 5 from 3 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on G2
- 4.2 out of 5 from 13 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.7 out of 5 from 117 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Trustpilot
- 2.1 out of 5 from 13 reviewsRead 15 Oct 2026 · trustpilot.com
- Reporting
- Beds24 provides standard and customized reports, booking-origin tracking, analytics and invoice generation.Read 15 Oct 2026 · admin.beds24.com
- Security statement
- The features page states that data is transmitted using 256-bit SSL encryption and that regular backups are made.Read 15 Oct 2026 · admin.beds24.com
- Support and documentation
- The support center offers searchable help articles, setup guides, webinars, community forums and ticket support.Read 15 Oct 2026 · wiki.beds24.com
- WordPress integration
- A WordPress plugin installs Beds24 booking software on WordPress sites.Read 15 Oct 2026 · admin.beds24.com
Plans and prices
Strong points and limits
Strong points
- Two-way XML exchanges inventory, prices, and bookings.
- Direct booking page supports commission-free bookings.
- Apps manage arrivals, departures, and availability.
- API offers read-only and read/write token options.
- Free trial is available.
Limits
- Services are exclusively for commercial customers.
- Listed hostel plan excludes channel manager and integrations.
- Availability guarantee excludes agreed maintenance periods.
Who it suits
Beds24 suits commercial accommodation providers managing bookings, properties, and sales channels. Its mobile apps and API may also suit operators managing reservations across devices or connecting third-party systems.
Beds24 in depth
Read the full write-up
Beds24 is cloud software for commercial accommodation providers, combining reservations, distribution and property operations. It suits operators who want those jobs under one roof; the trade-off is that the €15.90 hostel plan does not include channel management or integrations.
Overview
Beds24 brings direct booking, channel management and daily property work into one service. Its breadth may spare operators from joining separate booking and operations tools, but the cost of the channel manager and integrations must be considered separately from the entry plan. The terms restrict use to commercial customers, ruling it out for private, personal use.
Beds24 is made by a company founded in 2005 and headquartered in Berlin, Germany. It guarantees 99% average service availability annually, excluding agreed maintenance periods.
Key features
Bookings and distribution
The customizable, mobile-friendly booking page supports commission-free direct reservations. For external distribution, two-way XML connections export inventory and rates and import bookings; iCal synchronization is also available. This combination covers direct and channel bookings, though operators who depend on the channel manager should account for its separate price.
Property operations and automation
Housekeeping, guest management, room assignments and front-desk functions extend Beds24 beyond reservations. Cleaning management, automated messaging, dynamic pricing and payment processing are also offered. Together these functions make it a broader operational option than a channel-only tool, although the hostel plan's price alone does not cover every capability.
Apps, integrations and API
The iOS and Android apps let staff manage bookings, arrivals and departures, availability, and Airbnb and Booking.com messages. An integration marketplace spans accounting, business intelligence, compliance, distribution, guest experience and property operations; API V2 gives third parties access to accounts, properties, bookings and inventory, with read-only and read/write token options. These are useful routes for connected operations, but integrations are priced separately.
Security and support
Beds24 says it uses 256-bit SSL encryption and regular backups, and describes itself as a SaaS data processor compliant with GDPR. Ticket support, forum access, self-onboarding tools and regular webinars are included; personal onboarding and online training are optional. Operators needing guided setup should weigh the optional training against the included self-service support.
Pricing
Beds24 is paid, with no free plan and a free trial. Its pricing note starts at €15.50/mo. The defined hostel plan, “Basic monthly fee for a hostel with one dorm and one bed,” costs €15.90 a month, billed monthly, on a pay-as-you-go basis with no minimum term. It covers one dorm and one bed; channel management and integrations cost extra. That makes it a narrow entry point for a small hostel, not an all-in price for operators who need distribution connections or marketplace integrations.
Commercial customers should compare the base fee with their required add-ons before choosing. The no-minimum-term arrangement limits commitment, while the absence of a free plan means the trial is the route to evaluate the service before paying.
Platforms
Beds24 runs on the web and has iOS and Android apps, alongside API access. The apps cover key booking and arrival tasks, while the web service and API support broader property and connected-system workflows.
Who it's for
Beds24 is best suited to commercial accommodation operators who want direct bookings alongside channel distribution and property tasks such as housekeeping and room assignment. A small hostel can start with the one-dorm, one-bed plan, provided its needs fit that scope and it budgets separately for channel management and integrations. It is a poor fit for private consumers, and less compelling for buyers seeking a single price that already includes every central capability.
Pros and cons
Broad operational coverage: direct booking, distribution, housekeeping and front-desk functions sit in one service.
Commission-free direct bookings: the customizable, mobile-friendly booking page supports reservations without booking-engine commission.
Flexible connectivity: two-way XML, iCal, API access and a wide-ranging integration marketplace support different distribution and system needs.
Entry price has a narrow scope: the €15.90 a month hostel plan covers one dorm and one bed, with channel management and integrations priced separately.
Commercial use only: the terms exclude consumers managing a property for private purposes.
Guided onboarding costs extra: self-onboarding, ticket support, forum access and webinars are included, but personal onboarding and online training are optional.
Alternatives
For another paid channel-management option with web, iOS, Android and API platforms, consider Vertical Booking. Cloudbeds Channel Manager is another paid option with no free plan and web and mobile platforms: its Flex plan includes PMS, payments and marketplace but requires buyers to bring their own distribution, while One includes a channel manager partner. CultSwitch uses commission-based pricing, making it worth considering for buyers comparing a commission model with Beds24's monthly hostel fee. RateTiger Channel Manager is another paid, web-based option.
For a broader category comparison, browse Hotel Channel Management, Vacation Rental Channel Manager Software, Short-Term Rental Management Software, Vacation Rental Website Builders or Property Management Software. Other options include Oracle Payments Cloud Service, AxisRooms Channel Manager, Octorate and eZee Centrix.
Verdict
Choose Beds24 if you are a commercial accommodation operator seeking direct bookings, channel distribution and property operations in one system, and are prepared to price channel management and integrations separately. Its strongest case is the range of work it can cover, backed by web, mobile and API access. Look elsewhere if you need private-use software or expect the €15.90 per month hostel plan to include channel management and integrations.
Verdict
Beds24 brings channel management, direct booking, and property operations together, with mobile apps and API access. The listed hostel price is €15.90 a month, while channel management and integrations are priced separately.
Where Specifiction places it
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