iGMS
igms.com
What it is
iGMS is short-term rental software for managing guest communication, bookings, booking changes, and daily operations. It brings calendars, messages, and reservations from Airbnb, VRBO, and Booking.com into one workspace, where its AI inbox can suggest replies. Hosts can set instructions once so cleaners receive details such as parking and door codes automatically. iGMS lists direct integrations with Airbnb, Vrbo, HomeAway, regional platforms, and Booking.com; TripAdvisor, Agoda, and Expedia can connect through iCal. The service offers web access and Android and iOS apps, though the Airbnb Listing Editor requires the desktop version. Plans include FLEX at $1 a month, billed per booked night, with a $20 per property/month minimum; PRO at $48 a month per property, billed monthly; and PRO+ at $69 a month per property, billed monthly. A free trial is available, but there is no free plan. PRO+ dynamic pricing is limited to the United States, Canada, Australia, Mexico, the United Kingdom, and Spain.
Spec sheet
- What it does
- iGMS is cloud software for managing short-term rentals across Airbnb, Vrbo and Booking.com.Read 21 Oct 2026 · igms.com
- Free plan
- NoRead 19 Sep 2026 · igms.com
- Paid from
- 20Read 19 Sep 2026 · igms.com
- Mobile apps
- Official iOS and Android applications are available for iGMS accounts.Read 21 Oct 2026 · help.igms.com
- Support
- Customer Experience support is available online around the clock on weekdays and from 5 a.m. to 5 p.m. EST on weekends.Read 21 Oct 2026 · help.igms.com
- Headquarters
- The company lists 1107 1st Ave #702, Seattle, Washington 98101-2944, United States as its address.Read 21 Oct 2026 · igms.com
- AI inbox
- The AI-Powered Inbox brings messages from Airbnb, VRBO, and Booking.com together and suggests replies.Read 30 Sep 2026 · igms.com
- API access
- Developers need an active iGMS account, must request developer-program approval and have scopes enabled by support.Read 21 Oct 2026 · help.igms.com
- API documentation
- The public help center API collection contains one guide covering developer-program access.Read 21 Oct 2026 · help.igms.com
- API rate limit
- API access tokens are limited to 1,000 requests per minute unless iGMS approves higher throughput.Read 21 Oct 2026 · help.igms.com
- Automated messaging
- Users can create message templates and automated communication workflows for guests.Read 21 Oct 2026 · g2.com
- Channel integrations
- Native connections are offered for Airbnb, Vrbo and Booking.com, with iCal support for other OTAs.Read 21 Oct 2026 · help.igms.com
- Cleaning management
- iGMS supports cleaning and task assignment workflows for property teams.Read 21 Oct 2026 · help.igms.com
- Company identity
- The product is made by AirGMS Technologies Inc., which describes itself as bootstrapped and launched in 2015.Read 21 Oct 2026 · igms.com
- Company scale
- The maker says iGMS manages 399,536 listings across 133 countries.Read 21 Oct 2026 · igms.com
- Data confidentiality
- iGMS says it does not have access to users’ personal data and that the data is confidential.Read 30 Sep 2026 · igms.com
- Direct bookings
- iGMS offers direct-booking management, payment processing and a website builder.Read 21 Oct 2026 · igms.com
- Dynamic pricing limit
- The PRO+ dynamic-pricing feature is available in the United States, Canada, Australia, Mexico, the United Kingdom, and Spain.Read 30 Sep 2026 · igms.com
- Licence and hosting
- The terms reserve all service rights to iGMS and provide no self-hosted or open-source licence.Read 21 Oct 2026 · igms.com
- Limit: mobile app
- App Store reviewers report missing multi-calendar and reporting features, notification bugs, failed OTA updates and crashes.Read 21 Oct 2026 · apps.apple.com
- Limit: pricing and billing
- GetApp reviewers report that single-property pricing can feel high and that billing or pricing changes can be confusing.Read 21 Oct 2026 · getapp.com
- Limit: synchronization and analytics
- G2 reviewers mention occasional sync delays and limited reporting or analytics depth.Read 21 Oct 2026 · g2.com
- Mobile limitation
- The Airbnb Listing Editor is unavailable in the mobile application and requires desktop access.Read 21 Oct 2026 · help.igms.com
- Multi-calendar
- The product combines reservations from multiple channels into a single calendar view.Read 21 Oct 2026 · help.igms.com
- Native integrations
- iGMS states that it has direct native integration with Airbnb, Vrbo, HomeAway, regional platforms, and Booking.com, while TripAdvisor, Agoda, and Expedia can connect via iCal.Read 30 Sep 2026 · igms.com
- Notable news
- iGMS published its API Developer Program access guide on February 7, 2026.Read 21 Oct 2026 · help.igms.com
- Operations automation
- Users can set instructions once so cleaners receive parking, door-code, and other task details automatically.Read 30 Sep 2026 · igms.com
- Payment security
- iGMS says it follows PCI and DSS standards, uses Stripe as its primary payment processor, and does not store credit-card numbers on its servers.Read 30 Sep 2026 · igms.com
- Praise: automation and syncing
- Reviewers commonly praise automated messaging, unified calendars, OTA synchronization and reduced manual work.Read 21 Oct 2026 · g2.com
- Praise: support
- Reviewers repeatedly describe support as fast, knowledgeable and helpful during onboarding and troubleshooting.Read 21 Oct 2026 · getapp.com
- Product purpose
- iGMS is short-term rental software for controlling guest communication, bookings, alterations, and day-to-day operations.Read 30 Sep 2026 · igms.com
- Public API
- iGMS provides a REST API using OAuth 2.0 authentication and JSON responses.Read 21 Oct 2026 · help.igms.com
- Rating on Apple App Store
- 4.7 out of 5 from 611 ratingsRead 21 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.6 out of 5 from 306 reviewsRead 21 Oct 2026 · capterra.com
- Rating on G2
- 4.7 out of 5 from 45 reviewsRead 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.6 out of 5 from 306 reviewsRead 21 Oct 2026 · getapp.com
- Rating on Google Play
- 4.6 out of 5 from 318 reviewsRead 21 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.6 out of 5 from 306 reviewsRead 21 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 4.6 out of 5 from 144 reviewsRead 21 Oct 2026 · trustpilot.com
- Reporting
- The platform includes financial, reservations, revenue and cash-flow reporting.Read 21 Oct 2026 · igms.com
- Security and payments
- iGMS says Stripe processes payments under PCI-DSS standards and that card numbers are not stored on its servers.Read 21 Oct 2026 · igms.com
- Smart devices
- Smart locks, garage doors, thermostats, lock boxes and light bulbs can be connected through the Smart Devices feature.Read 21 Oct 2026 · help.igms.com
- Smart-device cost
- The Smart Devices feature is priced at $5 per device per month after subscription.Read 21 Oct 2026 · help.igms.com
- Smart-device pricing
- The Smart Devices feature supports smart locks, garage doors, thermostats, lock boxes, and light bulbs at $5 per device per month.Read 30 Sep 2026 · help.igms.com
- Support and setup
- For accounts with 10 or more connected properties, iGMS says its customer-experience team provides a free setup session, and it lists [email protected] for technical support.Read 30 Sep 2026 · igms.com
- Target users
- iGMS describes itself as built for independent hosts, including people managing 2–8 properties and hosts growing beyond Airbnb.Read 30 Sep 2026 · igms.com
- Team access
- The software provides team and cleaner access so work can be assigned across staff.Read 21 Oct 2026 · g2.com
- Terms and data retention
- After account termination, user content remains retrievable for 30 days before iGMS may delete it.Read 21 Oct 2026 · igms.com
- Third-party integrations
- The marketplace lists integrations including PriceLabs, Wheelhouse, Beyond, Stripe, Turno, Safely, smart-lock providers and guest-screening tools.Read 21 Oct 2026 · igms.com
- Third-party marketplace
- The integration marketplace lists services including PriceLabs, Wheelhouse, Beyond, Stripe, Safely, Turno, Operto Teams, Minut, and others.Read 30 Sep 2026 · igms.com
- Unified inbox
- Guest messages from supported channels can be handled in one inbox with AI-suggested replies.Read 21 Oct 2026 · igms.com
- Unified workspace
- Calendars, messages, and bookings from Airbnb, VRBO, and Booking.com appear in one app.Read 30 Sep 2026 · igms.com
Plans and prices
Strong points and limits
Strong points
- Combines calendars, messages, and bookings from three platforms.
- AI inbox suggests replies to platform messages.
- Cleaner task details can be sent automatically.
- Android, iOS, and web access are listed.
Limits
- No free plan is listed.
- Airbnb Listing Editor requires the desktop version.
- PRO+ dynamic pricing is limited to six countries.
Who it suits
iGMS suits independent hosts managing a few properties or growing beyond Airbnb. It also fits hosts who want guest messaging, booking management, and cleaner instructions in one system.
Verdict
iGMS brings reservations, guest communication, and routine operations together for short-term rental hosts. Check the per-property plan costs and desktop-only listing editor against your workflow.
Where Specifiction places it
- Real Estate Property Management#3 of 309.0
- Property Management Software#29 of 2688.7
- Short-Term Rental Management Software#6 of 438.8
- Vacation Rental Website Builders#8 of 268.7