Innago
innago.com
What it is
Innago is property management software for landlords, with tools for online rent collection, tenant access, maintenance, accounting, and leases. Its tenant portal gives tenants a dedicated point of access, while the listed management functions cover key property operations. Innago runs on Android and iOS, and mobile apps are listed for both platforms. The Free plan costs nothing and provides property management software access for landlords. It has no monthly fee, setup fee, or contract. Innago was founded in 2017 and is headquartered in Cincinnati, Ohio, United States. For landlords comparing software by its stated scope and terms, Innago brings rent collection, tenant portal, maintenance management, property accounting, and lease management together under a free plan.
Spec sheet
- What it does
- Innago is cloud property-management software for landlords and property managers covering applications, screening, leases, rent, work orders, financials and tenant communication.Read 14 Oct 2026 · linkedin.com
- Free plan
- YesRead 21 Sep 2026 · innago.com
- Mobile app coverage
- ios and androidRead 21 Sep 2026 · innago.com
- Support
- Innago states that landlords receive direct phone support and comprehensive data encryption.Read 14 Oct 2026 · innago.com
- Headquarters
- Cincinnati, Ohio, United StatesRead 28 Sep 2026 · innago.com
- Founded
- LinkedIn lists Innago as founded in 2017.Read 14 Oct 2026 · linkedin.com
- Accounting and reporting
- Innago tracks income, expenses and receipts and generates business reports for property oversight.Read 14 Oct 2026 · apps.apple.com
- Company headquarters
- Innago lists its headquarters at 1216 Central Parkway, Cincinnati, Ohio.Read 14 Oct 2026 · linkedin.com
- Company legal name
- Crunchbase identifies the legal entity as Innago LLC.Read 14 Oct 2026 · crunchbase.com
- Company size
- LinkedIn places Innago in the 51–200 employee range.Read 14 Oct 2026 · linkedin.com
- Documentation
- The Help Center contains categorized articles for setup, properties, tenants, screening, documents, invoices, expenses, communication, maintenance, marketing, teams and reports.Read 14 Oct 2026 · help.innago.com
- Income verification
- Income verification can analyze bank statements, connect payroll accounts or validate uploaded paystubs and W-2 documents using automated and human review.Read 14 Oct 2026 · innago.com
- Integrations and API
- Innago markets integrations and APIs for sharing data between applications, but the public integrations page provides no endpoint reference or SDK documentation.Read 14 Oct 2026 · innago.com
- Lease management
- YesRead 21 Sep 2026 · innago.com
- Limit: bugs and reliability
- Independent app-review analysis reports recurring login, loading, chat and lease-function bugs, sometimes requiring reinstalling the app.Read 14 Oct 2026 · chrome-stats.com
- Limit: payment delays
- GetApp reviewers mention occasional payment-processing delays, especially for initial payments.Read 14 Oct 2026 · getapp.com
- Limit: reporting and navigation
- Trustpilot reviewers cite confusing navigation and weak PDF-report exports as shortcomings.Read 14 Oct 2026 · trustpilot.com
- Limit: screening accuracy
- A recent Trustpilot reviewer reported that Innago screening missed eviction and criminal records found through separate court searches.Read 14 Oct 2026 · trustpilot.com
- Listing syndication
- The service lets landlords publish vacancies to major rental listing sites and collect applications without a listing fee.Read 14 Oct 2026 · nextapp-dev.innago.com
- Maintenance
- Tenants can submit and track maintenance requests, while landlords manage work orders and maintenance teams.Read 14 Oct 2026 · innago.com
- Maintenance management
- YesRead 21 Sep 2026 · innago.com
- Notable news
- Innago announced income verification for tenant screening on February 3, 2026, adding bank, payroll and document-based checks.Read 14 Oct 2026 · innago.com
- Online lease signing
- Landlords can use templates or upload leases, collect legally binding e-signatures and retain executed documents in the account.Read 14 Oct 2026 · nextapp-dev.innago.com
- Online rent collection
- YesRead 21 Sep 2026 · innago.com
- Online rent payments
- The platform accepts ACH, credit/debit cards and manually recorded cash or check payments, with one-time or recurring schedules.Read 14 Oct 2026 · nextapp-dev.innago.com
- Ownership and funding
- Crunchbase describes Innago as privately held and records three funding rounds, including a Series B backed by Allison Wood Ventures, with amounts obscured on the public page.Read 14 Oct 2026 · crunchbase.com
- Praise: affordability
- Reviewers on G2 and Trustpilot repeatedly value the free landlord access and low operating cost.Read 14 Oct 2026 · g2.com
- Praise: ease and automation
- Independent reviewers repeatedly praise simple setup, intuitive workflows, automated reminders and rent collection that reduces manual follow-up.Read 14 Oct 2026 · getapp.com
- Praise: support
- GetApp reviewers commonly describe support as responsive, knowledgeable and quick to resolve issues.Read 14 Oct 2026 · getapp.com
- Property accounting
- YesRead 21 Sep 2026 · innago.com
- Rating on Apple App Store
- 4.4 out of 5 from 1K ratingsRead 14 Oct 2026 · apps.apple.com
- Rating on G2
- 4.8 out of 5 from 704 reviewsRead 14 Oct 2026 · g2.com
- Rating on GetApp
- 4.9 out of 5 from 535 reviewsRead 14 Oct 2026 · getapp.com
- Rating on Google Play
- 4.26 out of 5 from 522 ratingsRead 14 Oct 2026 · chrome-stats.com
- Rating on Trustpilot
- 4.7 out of 5 from 466 reviewsRead 14 Oct 2026 · trustpilot.com
- Security statement
- Innago describes its payment processing as secure and says data is protected with comprehensive encryption, without naming a compliance certification on the reviewed page.Read 14 Oct 2026 · innago.com
- System requirements
- The setup guide says an internet-enabled device, browser and email address are required; it supports desktop, laptop, smartphone and tablet use, with iOS and Android apps.Read 14 Oct 2026 · help.innago.com
- Tenant portal
- Each tenant receives a portal to pay rent, view leases, upload documents, submit maintenance requests and communicate with the landlord.Read 14 Oct 2026 · nextapp-dev.innago.com
- Tenant screening
- Innago provides customizable applications, credit and criminal checks, optional eviction reports and website-embeddable applications.Read 14 Oct 2026 · innago.com
Plans and prices
Strong points and limits
Strong points
- Free plan costs nothing.
- No monthly fee, setup fee, or contract.
- Includes online rent collection and a tenant portal.
- Supports maintenance, property accounting, and lease management.
- Mobile apps are listed for iOS and Android.
Limits
- The listed platforms are limited to Android and iOS.
Who it suits
Innago suits landlords who want software for rent collection, tenant access, maintenance, accounting, and lease management, including through Android or iOS apps.
Verdict
Innago covers several core property management functions and has a free plan with no monthly fee, setup fee, or contract. Landlords can use its listed mobile apps on iOS and Android.
Where Specifiction places it
- Property Management Software#1 of 2689.3
- Rental Property Listing Software#1 of 349.2
- Real Estate Property Management#1 of 309.1
- Apartment Management Systems#1 of 239.1
- Real Estate Accounting#2 of 219.2