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Propertyware

propertyware.com

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Spec score 9.2 #7 of 268 in Property Management Software

What it is

Propertyware is cloud-based property management software for residential property managers, with a focus on single-family property management companies. It covers online rent collection, tenant portals, maintenance management, property accounting, and lease management. Tenant and owner portals provide 24/7 access for communication, rent payments, and maintenance requests. Accounting includes portfolio-level tools, cash or accrual options, bank reconciliations, budgets, and custom financial reports. Custom workflows, automatic processes, and reports are also supported. The maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. An open API enables two-way data exchange; the maker describes connections to Property Meld, zInspector, HubSpot, and Renter Inc. Support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. Each customer is paired with an Implementation Consultant, and onboarding takes approximately 45 business days. Basic costs $1 a month, billed per unit, per month, with a $250 monthly minimum and an implementation fee of 2X the monthly subscription price.

Spec sheet

Product
Propertyware is a cloud-based property management software solution for residential property managers, with a focus on single-family property management companies.Read 8 Oct 2026 · propertyware.com
Free plan
NoRead 23 Sep 2026 · propertyware.com
Trial
The maker offers a limited-access free trial by request and says no credit card is required; it does not state the trial duration on that page.Read 8 Oct 2026 · propertyware.com
Mobile app coverage
ios and androidRead 23 Sep 2026 · propertyware.com
Security
RealPage says it maintains physical, administrative, technical, and organizational measures to protect personal information, while noting that no security program is 100% secure.Read 8 Oct 2026 · propertyware.com
Support
Customer support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays.Read 8 Oct 2026 · propertyware.com
Accounting
Its accounting module supports accounts receivable and payable, bank reconciliation, ACH owner payments, cash or accrual accounting, budgets and custom financial reports.Read 15 Oct 2026 · propertyware.com
API and integrations
The open API supports two-way data exchange; the maker describes uses including connections to Property Meld, zInspector, HubSpot, and Renter Inc.Read 8 Oct 2026 · propertyware.com
Company founding and headquarters
LinkedIn lists Propertyware as founded in 2001 and headquartered in Richardson, Texas.Read 15 Oct 2026 · linkedin.com
Company legal name
Crunchbase identifies the legal entity as RealPage, Inc., with Propertyware acquired by RealPage.Read 15 Oct 2026 · crunchbase.com
Company size
LinkedIn lists the Propertyware, a RealPage Company profile in the 1,001–5,000 employee range.Read 15 Oct 2026 · linkedin.com
Custom workflows
The product supports customized workflows, automatic processes, and reports.Read 8 Oct 2026 · propertyware.com
Documentation
The support center publishes knowledge articles with procedural instructions, permissions requirements, exports, scheduling and report-version maintenance.Read 15 Oct 2026 · support.propertyware.com
Free trial terms
Propertyware advertises a limited-access free trial and says no credit card is required.Read 15 Oct 2026 · propertyware.com
Gartner listing
Gartner Peer Insights lists Propertyware as a public-company product founded in 2001 with Richardson headquarters and 1,001–5,000 employees, but shows no peer reviews.Read 15 Oct 2026 · gartner.com
Google Play app listing
The Propertyware Vendors Android listing shows 1K+ downloads and describes project, task, time, photo, location and vendor-comment functions; it states data is encrypted in transit.Read 15 Oct 2026 · play.google.com
Hosted delivery
Terms describe a hosted online application accessed through an encrypted browser interface rather than customer self-hosting.Read 15 Oct 2026 · propertyware.com
Implementation
Each customer is partnered with a personal Implementation Consultant, and the maker’s FAQ says onboarding takes approximately 45 business days.Read 8 Oct 2026 · propertyware.com
Implementation and migration
Implementation includes a dedicated consultant, training, Propertyware University and migration assistance from AppFolio, Tenant Pro, Buildium, Rent Manager, PROMAS and Yardi.Read 15 Oct 2026 · propertyware.com
Lease management
YesRead 23 Sep 2026 · propertyware.com
License terms
The service is licensed on a revocable, non-exclusive, non-transferable basis for internal business use and forbids resale, derivative works, reverse engineering and competitive use.Read 15 Oct 2026 · propertyware.com
Limit: mobile experience
Apple App Store reviewers report login failures, blank search results, crashes and a need to use separate apps for different workflows.Read 15 Oct 2026 · apps.apple.com
Limit: payment and data issues
Capterra reviews cite unreliable payment processing, duplicate payments, missing work orders or applications and other operational glitches.Read 15 Oct 2026 · capterra.com
Limit: performance and outages
Capterra and G2 reviews mention buffering, slow performance, crashes, glitches and occasional site downtime.Read 15 Oct 2026 · capterra.com
Limit: usability and learning curve
Independent reviewers repeatedly report that navigation is unintuitive, training is needed and the interface can feel difficult to learn.Read 15 Oct 2026 · getapp.com
Maintenance management
YesRead 23 Sep 2026 · propertyware.com
Maintenance workflow
Maintenance tools cover inspections, work orders, projects, vendor coordination, invoicing and billing.Read 15 Oct 2026 · propertyware.com
Mobile app
The Propertyware maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing.Read 8 Oct 2026 · propertyware.com
Mobile inspections
The inspection app works on iOS and Android, supports offline work with later synchronization, photos, custom templates and work-order creation.Read 15 Oct 2026 · propertyware.com
Named integrations
Official materials identify QuickBooks synchronization, DocuSign e-signatures, Property Meld, zInspector, HubSpot and Renter Inc. connections.Read 15 Oct 2026 · propertyware.com
Online leasing
Online Leasing connects listings, applications, screening and lease signing, with save-and-continue applications, co-applicants, guarantors and waitlists.Read 15 Oct 2026 · propertyware.com
Online payments
The product lets tenants and owners make online payments and supports payment processing for property operations.Read 15 Oct 2026 · propertyware.com
Online rent collection
YesRead 23 Sep 2026 · propertyware.com
Open API
Propertyware advertises a two-way open API for pushing and pulling data, custom dashboards, cross-system KPIs, ticketing connections and CRM integrations.Read 15 Oct 2026 · propertyware.com
Owner and acquisition
RealPage announced its acquisition of Propertyware on November 10, 2009; the release names founders Shekou and Adam Silverthorne.Read 15 Oct 2026 · realpage.com
Portals
Tenant and owner portals provide secure 24/7 access and support communication, rent payments, and maintenance requests.Read 8 Oct 2026 · propertyware.com
Praise: centralization
G2 reviewers repeatedly value having property information and management work in one place, including portals, accounting and maintenance.Read 15 Oct 2026 · g2.com
Praise: customization and reporting
Capterra and GetApp reviewers commonly praise the breadth of customization, reporting and centralized dashboards.Read 15 Oct 2026 · capterra.com
Praise: support
Capterra reviewers frequently describe customer service as helpful, with a 4.0 out of 5 customer-service subscore.Read 15 Oct 2026 · capterra.com
Pricing limits
The pricing page says screening and payment transaction fees apply and adds $1 per unit per month for Enterprise/API.Read 8 Oct 2026 · propertyware.com
Product purpose
Propertyware is a cloud property-management platform aimed primarily at single-family and low-density rental operators.Read 15 Oct 2026 · propertyware.com
Property accounting
YesRead 23 Sep 2026 · propertyware.com
QuickBooks utility
Propertyware Sync is described as a free downloadable utility that transfers selected portfolio income and expense transactions to a designated QuickBooks company file.Read 15 Oct 2026 · propertyware.com
Rating on Apple App Store
1.4 out of 5 from 73 reviewsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
3.9 out of 5 from 325 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
3.7 out of 5 from 29 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
3.9 out of 5 from 325 reviewsRead 15 Oct 2026 · getapp.com
Rating on TrustRadius
6.5 out of 10 from 4 reviewsRead 15 Oct 2026 · trustradius.com
RealPage corporate facts
RealPage says it was founded in 1998, is headquartered in Richardson, Texas and serves more than 24 million units worldwide.Read 15 Oct 2026 · realpage.com
Reporting
Reports can be customized, exported, emailed or scheduled, published to owner portals, and exposed through secure URLs or an API format.Read 15 Oct 2026 · support.propertyware.com
Security statement
RealPage says it maintains physical, administrative, technical and organizational safeguards, restricts access by business need and operates incident-response procedures, while disclaiming absolute security.Read 15 Oct 2026 · propertyware.com
Tenant and owner portals
Portals provide 24/7 access to ledgers, documents, communications, payments and maintenance requests, with configurable visibility.Read 15 Oct 2026 · propertyware.com
Tenant portal
YesRead 23 Sep 2026 · propertyware.com
Tenant screening
Screening offers configurable criteria, criminal-record searches, guarantor settings and AI scoring intended to assess willingness as well as ability to pay.Read 15 Oct 2026 · propertyware.com

Plans and prices

Basic $1 a month per unit, per month; $250 monthly minimum; implementation fee 2X monthly subscription global customization and reports · marketing · property management · owner and tenant portals · maintenance · accounting · screening · payments · unlimited support, storage and online training · two-way text messaging · eSignature · inspections · maintenance projects · vendor portals Read 15 Oct 2026 · propertyware.com
Plus $1.50 a month per unit, per month; $350 monthly minimum; implementation fee 2X monthly subscription Basic package features; package availability varies by check-marked feature Read 15 Oct 2026 · propertyware.com
Premium $2 a month per unit, per month; $450 monthly minimum; implementation fee 2X monthly subscription Basic package features; package availability varies by check-marked feature Read 15 Oct 2026 · propertyware.com
Enterprise/API add-on $1 a month additional per unit, per month on any package Enterprise/API access; transaction fees apply for screening and payments; billable units adjusted in 50-unit increments Read 15 Oct 2026 · propertyware.com
Maintenance Contact Center $1.10 a month per unit, per month; $300 setup fee 24/7 answering service for maintenance and emergency calls Read 15 Oct 2026 · propertyware.com
Leasing Contact Center $2.85 a month per unit, per month; $300 setup fee Agents capture and manage leasing calls and email Read 15 Oct 2026 · propertyware.com
AssetProtect $12 a month per policy, per month; no setup fee Coverage for rental-property and tenant liability risks Read 15 Oct 2026 · propertyware.com
Professional Websites $99 a month per month; setup fee as low as $500 Websites integrated with Propertyware Read 15 Oct 2026 · propertyware.com

Every Propertyware plan and price →

Strong points and limits

Strong points

  • Online rent collection and tenant portals are included.
  • Accounting offers cash or accrual options.
  • Open API supports two-way data exchange.
  • Maintenance app is available for iOS and Android.
  • Limited-access free trial is available by request.

Limits

  • No free plan is available.
  • Basic has a $250 monthly minimum.
  • Basic has an implementation fee of 2X the monthly subscription price.
  • Support excludes holidays and weekends.

Who it suits

Propertyware is designed for residential property managers, especially single-family property management companies. Its portals, maintenance app, and accounting tools suit teams managing tenant, owner, and property operations.

Verdict

Propertyware brings rent collection, portals, maintenance, accounting, and leases into a cloud-based product. Account for plan minimums, implementation fees, and onboarding time when evaluating it.

Where Specifiction places it

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