Innago vs Propertyware
Innago
innago.comPropertyware
propertyware.comSide by side
| Figure | Innago | Propertyware |
|---|---|---|
| Price from | Free | $1/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 8 |
| Spec score · Property Management Software | 9.3 (#1) | 9.2 (#7) |
| Property accounting | Yes | Yes |
| Company legal name | Crunchbase identifies the legal entity as Innago LLC. | Crunchbase identifies the legal entity as RealPage, Inc., with Propertyware acquired by RealPage. |
| Company size | LinkedIn places Innago in the 51–200 employee range. | LinkedIn lists the Propertyware, a RealPage Company profile in the 1,001–5,000 employee range. |
| Documentation | The Help Center contains categorized articles for setup, properties, tenants, screening, documents, invoices, expenses, communication, maintenance, marketing, teams and reports. | The support center publishes knowledge articles with procedural instructions, permissions requirements, exports, scheduling and report-version maintenance. |
| Free plan | Yes | No |
| Lease management | Yes | Yes |
| Maintenance management | Yes | Yes |
| Mobile app coverage | ios and android | ios and android |
| Online rent collection | Yes | Yes |
| Praise: support | GetApp reviewers commonly describe support as responsive, knowledgeable and quick to resolve issues. | Capterra reviewers frequently describe customer service as helpful, with a 4.0 out of 5 customer-service subscore. |
| Rating on Apple App Store | 4.4 out of 5 from 1K ratings | 1.4 out of 5 from 73 reviews |
| Rating on G2 | 4.8 out of 5 from 704 reviews | 3.7 out of 5 from 29 reviews |
| Rating on GetApp | 4.9 out of 5 from 535 reviews | 3.9 out of 5 from 325 reviews |
| Security statement | Innago describes its payment processing as secure and says data is protected with comprehensive encryption, without naming a compliance certification on the reviewed page. | RealPage says it maintains physical, administrative, technical and organizational safeguards, restricts access by business need and operates incident-response procedures, while disclaiming absolute security. |
Plans
Innago
- FreeFree
- Landlord platformFree
- ACH rent payment$2, paid once
- Credit/debit rent payment$2.99, paid once
- Income verification add-on$10, paid once
- Tenant screening$30, paid once
Propertyware
- Basic$1 a month
- Plus$1.50 a month
- Premium$2 a month
- Enterprise/API add-on$1 a month
- Maintenance Contact Center$1.10 a month
- Leasing Contact Center$2.85 a month
- AssetProtect$12 a month
- Professional Websites$99 a month
In their own words
Innago
Innago is property management software for landlords, with tools for online rent collection, tenant access, maintenance, accounting, and leases. Its tenant portal gives tenants a dedicated point of access, while the listed management functions cover key property operations. Innago runs on Android and iOS, and mobile apps are listed for both platforms. The Free plan costs nothing and provides property management software access for landlords. It has no monthly fee, setup fee, or contract. Innago was founded in 2017 and is headquartered in Cincinnati, Ohio, United States. For landlords comparing software by its stated scope and terms, Innago brings rent collection, tenant portal, maintenance management, property accounting, and lease management together under a free plan.
Propertyware
Propertyware is cloud-based property management software for residential property managers, with a focus on single-family property management companies. It covers online rent collection, tenant portals, maintenance management, property accounting, and lease management. Tenant and owner portals provide 24/7 access for communication, rent payments, and maintenance requests. Accounting includes portfolio-level tools, cash or accrual options, bank reconciliations, budgets, and custom financial reports. Custom workflows, automatic processes, and reports are also supported. The maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. An open API enables two-way data exchange; the maker describes connections to Property Meld, zInspector, HubSpot, and Renter Inc. Support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. Each customer is paired with an Implementation Consultant, and onboarding takes approximately 45 business days. Basic costs $1 a month, billed per unit, per month, with a $250 monthly minimum and an implementation fee of 2X the monthly subscription price.