Avaya Cloud Office vs ByondVoice
Avaya Cloud Office
avaya.comByondVoice
byondvoice.comSide by side
| Figure | Avaya Cloud Office | ByondVoice |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 5 | 7 |
| Spec score · Cloud PBX Software | 8.3 (#10) | 8.2 (#12) |
| Spec score · Business Phone Systems | 8.2 (#73) | 7.6 (#134) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | No |
| Headquarters | Morristown, New Jersey, USA | Singapore |
| Intended customers | Avaya presents Cloud Office as a solution for business communications and describes an offer for existing Avaya customers migrating to the service. | The maker describes the product as serving businesses and says operators and MSPs can resell it as a white-label platform. |
| Product | Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration. | ByondVoice is a cloud hosted business phone system (UCaaS) with a hosted PBX. |
| Support | Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone. | The site offers a live walkthrough tailored to a team's size and call volumes and provides a demo booking form. |
| Voicemail transcription | Yes | Yes |
Plans
Avaya Cloud Office
- EssentialsPrice not published
- EssentialsPriced on request
- PremiumPrice not published
- StandardPrice not published
- UltimatePrice not published
ByondVoice
- StarterPrice not published
- BusinessPrice not published
- EnterprisePrice not published
- ResellerPrice not published
- Local number rental$1 a month
- National number rental$2 a month
- Toll-free number rental$3 a month
In their own words
Avaya Cloud Office
Avaya Cloud Office has no write-up on Specifiction yet; its figures are above.
ByondVoice
ByondVoice has no write-up on Specifiction yet; its figures are above.