Avaya Cloud Office vs Evolve IP Phone System

Avaya Cloud Office

Figure	Avaya Cloud Office	Evolve IP Phone System
Price from	—	£1/mo
Free plan	—	—
Free trial	—	—
Open source	—	—
Web	Yes	Yes
Windows	Yes	—
macOS	Yes	—
iOS	Yes	Yes
Android	Yes	Yes
API	—	Yes
Plans published	5	1
Spec score · Business Phone Systems	8.2 (#73)	8.3 (#67)
Spec score · Unified Communications as a Service	8.3 (#12)	8.6 (#6)
Auto attendant	Yes	Yes
Desktop and mobile apps	Yes	Yes
Headquarters	Morristown, New Jersey, USA	Cardiff, Wales, United Kingdom
Integrations	Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce.	The UCaaS page says the service is natively integrated with Microsoft Teams and Cisco Webex and can integrate with existing business apps such as CRM systems.
Product	Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration.	Evolve IP describes its UCaaS offering as a cloud platform that brings voice calls, email, messaging, web chat, and video conferencing together.
Support	Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone.	Evolve IP lists UK support by phone and email, including a service desk contact, on its contact page.

Avaya Cloud Office has no write-up on Specifiction yet; its figures are above.

Evolve IP Phone System has no write-up on Specifiction yet; its figures are above.