Avaya Cloud Office vs OnSIP
Avaya Cloud Office
avaya.comOnSIP
onsip.comSide by side
| Figure | Avaya Cloud Office | OnSIP |
|---|---|---|
| Price from | — | $18.95/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Cloud PBX Software | 8.3 (#10) | 8.9 (#4) |
| Spec score · Business Phone Systems | 8.2 (#73) | 9.2 (#8) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Morristown, New Jersey, USA | Sunnyvale, California, United States |
| Included users | 20 | 5 |
| Integrations | Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce. | Available integrations include HubSpot, Odoo, Zendesk, and an Open API. |
| Voicemail transcription | Yes | Yes |
Plans
Avaya Cloud Office
- EssentialsPrice not published
- EssentialsPriced on request
- PremiumPrice not published
- StandardPrice not published
- UltimatePrice not published
OnSIP
- Free PlanFree
- Unlimited$18.95 a month
- Basic$49.95 a month
- Pay-as-you-go$49.95 a month
In their own words
Avaya Cloud Office
Avaya Cloud Office has no write-up on Specifiction yet; its figures are above.
OnSIP
OnSIP is a business phone system with multiple business numbers, an auto attendant, custom call routing, and voicemail transcription. It provides desktop and mobile apps as well as a browser softphone, available in Chrome, Firefox, and Opera. Apps are listed for Windows, Mac, iPhone, and Android. The free plan supports up to 100 users and unlimited extensions, and includes Zendesk, HubSpot, and Odoo integrations. Free SIP accounts cannot dial regular phone numbers; paid plans offer a SIP-to-PSTN gateway. Paid plans start at $18.95/user/mo, and a 30-day trial is listed. Month-to-month contracts are available, with payment based on users and features. A SIP address can have active registrations on up to 10 devices. Softphone apps provide end-to-end encryption, and encryption is also available for desk phones. When both parties use the OnSIP app, professional call-link media is encrypted using DTLS SRTP. The Admin Portal supports setup, real-time feature edits, payment and contact management, and invoices.