Avaya Cloud Office vs SMSala
Avaya Cloud Office
avaya.comSMSala
smsala.comSide by side
| Figure | Avaya Cloud Office | SMSala |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Cloud PBX Software | 8.3 (#10) | 8.3 (#11) |
| Spec score · Business Phone Systems | 8.2 (#73) | 8.2 (#82) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Headquarters | Morristown, New Jersey, USA | Dubai, United Arab Emirates |
| Integrations | Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce. | SMSala says its REST APIs, SDKs, and webhooks can connect messaging services with websites, mobile apps, CRMs, and business applications. |
| Product | Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration. | SMSala describes itself as a global CPaaS for SMS, WhatsApp, RCS, voice, email, authentication, and network APIs. |
| Support | Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone. | The company says its Dubai Network Operations Center operates 24/7 and enterprise customers can receive dedicated technical account management. |
Plans
Avaya Cloud Office
- EssentialsPrice not published
- EssentialsPriced on request
- PremiumPrice not published
- StandardPrice not published
- UltimatePrice not published
In their own words
Avaya Cloud Office
Avaya Cloud Office has no write-up on Specifiction yet; its figures are above.