Avaya Cloud Office vs Voxbi
Avaya Cloud Office
avaya.comVoxbi
voxbi.comSide by side
| Figure | Avaya Cloud Office | Voxbi |
|---|---|---|
| Price from | — | €1.20/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 11 |
| Spec score · Cloud PBX Software | 8.3 (#10) | 8.2 (#13) |
| Spec score · Business Phone Systems | 8.2 (#73) | 8.6 (#36) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | Users can build IVR menus, ring groups and queues in a visual editor and route calls using availability, caller needs and time of day. |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Morristown, New Jersey, USA | Steinsel, Luxembourg |
| Integrations | Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce. | Voxbi offers integrations with Odoo, Microsoft 365 and Microsoft Teams, plus a REST API and webhooks for other systems. |
| Product | Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration. | Voxbi is a cloud phone system that replaces on-premises PBX hardware with a browser-based app. |
| Support | Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone. | Voxbi One plans include email support, while Voxbi Managed adds phone support and an SLA with downtime credit. |
Plans
Avaya Cloud Office
- EssentialsPrice not published
- EssentialsPriced on request
- PremiumPrice not published
- StandardPrice not published
- UltimatePrice not published
Voxbi
- Voxbi FreeFree
- Voxbi Starter€1.20 a month
- Voxbi Plus€2.90 a month
- Voxbi Plus AI€3.10 a month
- Voxbi Channel€14.50 a month
- Voxbi Essential€5.20 a month
- Voxbi Professional€7.70 a month
- Voxbi Business€11.20 a month
- Voxbi Enterprise€17.10 a month
- Voxbi Essential (unlimited calls)€11.60 a month
In their own words
Avaya Cloud Office
Avaya Cloud Office has no write-up on Specifiction yet; its figures are above.