AvidFlow vs Tracker
AvidFlow
avidsys.comTracker
riverside.netSide by side
| Figure | AvidFlow | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 0 | 5 |
| Spec score · Case Management Software | 7.2 (#133) | 8.9 (#5) |
| Audit trail | Yes | Yes |
| Case intake | Dynamic forms adapt to case type and user responses to capture information for processing. | It automates the import of arrest data and citations to reduce redundant data entry. |
| Deployment | cloud | cloud |
| Headquarters | Washington, DC, United States | Atlanta, Georgia |
| Integrations | The product page describes interoperability with third-party systems and tools; the FOIA solution page specifies data exchange with FOIA.gov through an API. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | The product is presented for government agencies managing needs ranging from claims to compliance. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Purpose | AvidFlow Case Management is designed to simplify case intake, processing, and resolution for government agencies. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Support | The case management page says in-system guidance and a knowledge base provide employees with information about features, policies, and workflows. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.