AvidTrak vs Dialics
AvidTrak
avidtrak.com
Dialics
dialics.comSide by side
| Figure | AvidTrak | Dialics |
|---|---|---|
| Price from | $15/mo | $1/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Call Tracking Software | 8.4 (#9) | 8.1 (#15) |
| API | The API supports number provisioning, routing and IVR configuration, call-event retrieval, webhooks, and CRM synchronization. | The terms describe Dialics as including APIs, and the maker links to API documentation for integrating Dialics with corporate services. |
| Call attribution | Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to identify the source of inbound calls. | It assigns unique phone numbers to campaigns and reports call data at keyword, source, and visitor levels. |
| Founded | 2009 | 2018 |
| Integrations | Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio. | Google Ads is listed as an integration, while Bing Ads and Facebook Ads are marked upcoming. |
| Support | The site lists [email protected] and (888) 592-2921 and advertises direct onboarding and ongoing assistance. | The about page says technical support is available 24/7 and assistance is offered by live chat, email, or phone. |
Plans
Dialics
- Auto record callsFree
- Auto SMS repliesFree
- Transcription$0.02, paid once
- Minute Local$0.05, paid once
- Minute Toll-free$0.06, paid once
- Rent Local$1 a month
- Rent Toll-free$2 a month
In their own words
AvidTrak
AvidTrak tracks inbound calls and attributes them to the marketing campaigns, keywords, pages, and channels that generated them. Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to identify call origins. The platform can transcribe calls with AI, flag keywords, and extract conversation outcomes. Routing choices include IVR, after-hours, sequential, simultaneous, and ZIP-code routing. Users can create custom dashboards and schedule reports on call activity and campaign performance. Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio. Its API supports number provisioning, routing and IVR setup, call-event retrieval, webhooks, and CRM synchronization. Monthly Starter pricing is $15.00 per month and includes five local numbers, 500 local minutes, 500 call-recording minutes, and 50 CNAME lookup calls. The 14-day trial provides $20 in credit without requiring a credit card; listed inclusions are five local numbers, 500 minutes, 500 recording minutes, and 50 CNAME lookups. A paid package is needed after the credit runs out or the trial ends. Overages may apply at rates that vary by plan.
Dialics
Dialics is an online call tracking and analytics platform for measuring campaign performance and informing marketing decisions. It assigns unique phone numbers to campaigns and reports call activity by keyword, source, and visitor. Call handling options include standard forwarding, IVR menu forwarding, queues, greetings, voicemail, and automatic SMS replies. Users can also track call recording and conversation intelligence, and run pay-per-call campaigns with buyer revenue and vendor commissions. Dialics supports local, toll-free, and international virtual numbers; the pricing page gives example USA rates, while international rates may vary. Google Ads is listed as an integration, with Bing Ads and Facebook Ads marked as upcoming. The service runs on the web and includes APIs for integration with corporate services. Dialics is paid, with no free plan, but a seven-day trial includes a $10 balance to buy one phone number and test the service. The maker presents it for affiliates, call centers, marketing agencies, enterprises, and businesses using pay-per-call advertising. Technical support is offered 24/7 by live chat, email, or phone.