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AvidTrak

avidtrak.com

From $15/mo Free trial WebAPI
Visit avidtrak.com
Spec score 8.4 #4 of 20 in Inbound Call Tracking Software

What it is

AvidTrak tracks inbound calls and attributes them to the marketing campaigns, keywords, pages, and channels that generated them. Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to identify call origins. The platform can transcribe calls with AI, flag keywords, and extract conversation outcomes. Routing choices include IVR, after-hours, sequential, simultaneous, and ZIP-code routing. Users can create custom dashboards and schedule reports on call activity and campaign performance. Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio. Its API supports number provisioning, routing and IVR setup, call-event retrieval, webhooks, and CRM synchronization. Monthly Starter pricing is $15.00 per month and includes five local numbers, 500 local minutes, 500 call-recording minutes, and 50 CNAME lookup calls. The 14-day trial provides $20 in credit without requiring a credit card; listed inclusions are five local numbers, 500 minutes, 500 recording minutes, and 50 CNAME lookups. A paid package is needed after the credit runs out or the trial ends. Overages may apply at rates that vary by plan.

Spec sheet

What it does
AvidTrak tracks inbound calls and attributes them to the marketing campaigns, keywords, and channels that generated them.Read 2 Oct 2026 · avidtrak.com
Trial
The free trial lasts 14 days, includes $20 in credit, and does not require a credit card; service requires choosing a paid package after the credit is used or the trial ends.Read 2 Oct 2026 · avidtrak.com
API
The API supports number provisioning, routing and IVR configuration, call-event retrieval, webhooks, and CRM synchronization.Read 2 Oct 2026 · avidtrak.com
Integrations
Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio.Read 2 Oct 2026 · avidtrak.com
Privacy
The privacy policy says AI analyzes call transcripts for sentiment and keyword tracking and that these analyses are used solely for service improvement.Read 2 Oct 2026 · avidtrak.com
Support
The site lists [email protected] and (888) 592-2921 and advertises direct onboarding and ongoing assistance.Read 2 Oct 2026 · avidtrak.com
Founded
2009Read 23 Sep 2026 · avidtrak.com
API access controls
The API page describes API keys with scoped permissions and role-based controls for access to recordings and transcripts.Read 2 Oct 2026 · avidtrak.com
Call analysis
The platform offers AI-powered call transcription, keyword flagging, and conversation outcome extraction.Read 2 Oct 2026 · avidtrak.com
Call attribution
Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to identify the source of inbound calls.Read 2 Oct 2026 · avidtrak.com
Call routing
Routing options include IVR, after-hours, sequential, simultaneous, and ZIP-code routing.Read 2 Oct 2026 · avidtrak.com
Company identity
The privacy policy identifies the business as Media Flint, Inc. doing business as AvidTrak and lists an address in Sherman Oaks, California.Read 2 Oct 2026 · avidtrak.com
Overages
Plans charge overage rates for items including numbers, minutes, SMS, recording minutes, and CNAME lookups, with rates varying by plan.Read 2 Oct 2026 · avidtrak.com
Reporting
Users can create custom dashboards and scheduled reports based on call activity and campaign performance.Read 2 Oct 2026 · avidtrak.com
Target customers
AvidTrak describes its solutions as serving small businesses and agencies and lists industries including home services, healthcare, legal services, automotive, and franchises.Read 2 Oct 2026 · avidtrak.com
Trial limits
The feature page lists trial inclusions of 5 local numbers, 500 minutes, 500 recording minutes, and 50 CNAME lookups.Read 2 Oct 2026 · avidtrak.com

Plans and prices

Starter $15 a month Monthly 5 Local Numbers · 500 Local Minutes · 500 Call Recording Minutes · 50 CNAME Lookup Calls Read 2 Oct 2026 · avidtrak.com
Professional $30 a month Monthly 10 Local Numbers · 1500 Local Minutes · 1500 Call Recording Minutes · 100 CNAME Lookup Calls Read 2 Oct 2026 · avidtrak.com
Agency $55 a month Monthly 30 Local Numbers · 2500 Local Minutes · 2500 Call Recording Minutes · 300 CNAME Lookup Calls · 1000 Client Accounts Read 2 Oct 2026 · avidtrak.com

Every AvidTrak plan and price →

Strong points and limits

Strong points

  • Dynamic number insertion links calls to campaigns and pages
  • AI transcription, keyword flags, and outcome extraction
  • Multiple routing options, including ZIP-code routing
  • API supports webhooks and CRM synchronization
  • 14-day trial includes $20 credit

Limits

  • No free plan
  • Paid service is required after trial or credit ends
  • Overage rates vary by plan

Who it suits

AvidTrak suits small businesses and agencies that want to connect inbound calls with marketing campaigns. Its listed industries include home services, healthcare, legal services, automotive, and franchises.

Verdict

AvidTrak combines call attribution, routing, analysis, and campaign reporting, with monthly plans starting at $15.00. The trial has defined inclusions, and paid service is required when it ends or its credit is used.

Where Specifiction places it

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