Avoided.io vs SecureShieldPay
Avoided.io
avoided.io
SecureShieldPay
secureshieldpay.comSide by side
| Figure | Avoided.io | SecureShieldPay |
|---|---|---|
| Price from | — | $239/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 5 |
| Spec score · Chargeback Management Software | 7.3 (#14) | 7.5 (#12) |
| Analytics | Its analytics include custom reports on dispute trends, chargeback rates, and fraud patterns, plus metrics such as win rates and response times. | Its analytics module ingests dispute data from 50+ processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU. |
| Headquarters | London, United Kingdom | New York, New York, United States |
| Integrations | The maker names Ethoca and Verifi as integrations; its separate Integrations page says “In development...” | The product page lists Stripe, Adyen, PayPal, Square, Klarna, Visa, Mastercard, American Express, Discover, Shopify, WooCommerce and BigCommerce integrations. |
| Product | Avoided.io describes itself as an end-to-end chargeback prevention and dispute management platform powered by Ethoca and Verifi. | SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in an AI-native chargeback management platform. |
| Support | The automation page describes the support team as responsive and says it aims to minimize disruptions. | Starter includes email and chat support, Growth includes Slack and a dedicated CSM, and Enterprise includes 24/7 support. |
Plans
SecureShieldPay
- Starter$299 a month
- Growth$899 a month
- Starter$2,868 a year
- Growth$8,628 a year
- EnterprisePriced on request
In their own words
SecureShieldPay
SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in a chargeback management platform available through web and API. Its analytics module ingests dispute data from more than 50 processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU. AI drafts rebuttal letters and attaches evidence; a certified specialist reviews and signs off before filing. The service coordinates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions. Integrations listed include payment processors, card networks and commerce platforms; CSV or SFTP feeds are available for legacy processors. The company says data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging, and says it maintains SOC 2 Type II and PCI DSS Level 1 controls. Starter costs $299 a month for up to 200 disputes and two processors, plus a 12% success fee on recovered funds. Growth costs $899 a month for up to 1,500 disputes and unlimited processors, also with a 12% success fee. A free trial is available; the service does not warrant specific dispute outcomes.