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SPECIFICTION
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SecureShieldPay

secureshieldpay.com

From $239/mo Free trial WebAPI
Visit secureshieldpay.com
Spec score 7.5 #12 of 28 in Chargeback Management Software

What it is

SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in a chargeback management platform available through web and API. Its analytics module ingests dispute data from more than 50 processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU. AI drafts rebuttal letters and attaches evidence; a certified specialist reviews and signs off before filing. The service coordinates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions. Integrations listed include payment processors, card networks and commerce platforms; CSV or SFTP feeds are available for legacy processors. The company says data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging, and says it maintains SOC 2 Type II and PCI DSS Level 1 controls. Starter costs $299 a month for up to 200 disputes and two processors, plus a 12% success fee on recovered funds. Growth costs $899 a month for up to 1,500 disputes and unlimited processors, also with a 12% success fee. A free trial is available; the service does not warrant specific dispute outcomes.

Spec sheet

Product
SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in an AI-native chargeback management platform.Read 30 Sep 2026 · secureshieldpay.com
Integrations
The product page lists Stripe, Adyen, PayPal, Square, Klarna, Visa, Mastercard, American Express, Discover, Shopify, WooCommerce and BigCommerce integrations.Read 30 Sep 2026 · secureshieldpay.com
Security
The privacy policy states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging.Read 30 Sep 2026 · secureshieldpay.com
Compliance
The company says it maintains SOC 2 Type II and PCI DSS Level 1 controls.Read 30 Sep 2026 · secureshieldpay.com
Support
Starter includes email and chat support, Growth includes Slack and a dedicated CSM, and Enterprise includes 24/7 support.Read 30 Sep 2026 · secureshieldpay.com
Headquarters
New York, New York, United StatesRead 28 Sep 2026 · secureshieldpay.com
Founded
2022Read 28 Sep 2026 · secureshieldpay.com
Analytics
Its analytics module ingests dispute data from 50+ processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU.Read 30 Sep 2026 · secureshieldpay.com
Legacy processor support
The homepage says it can ingest CSV or SFTP feeds for legacy processors.Read 30 Sep 2026 · secureshieldpay.com
Onboarding
The homepage says most merchants are fully live within 24–72 hours, including processor connections, evidence templates and team training.Read 30 Sep 2026 · secureshieldpay.com
Rapid resolution
The service orchestrates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions.Read 30 Sep 2026 · secureshieldpay.com
Representment
AI drafts rebuttal letters and attaches evidence, with a certified specialist reviewing and signing off before filing.Read 30 Sep 2026 · secureshieldpay.com
Usage terms
The terms state that the service is provided on a subscription basis with optional success-based fees and that it does not warrant specific dispute outcomes.Read 30 Sep 2026 · secureshieldpay.com
Who it is for
The company describes Starter as for small DTC brands, Growth for scaling merchants and Enterprise for high-volume teams.Read 30 Sep 2026 · secureshieldpay.com

Plans and prices

Starter $299 a month Monthly Up to 200 disputes / month · Connect 2 processors · Auto-evidence and AI-drafted rebuttals · Email + chat support · 12% success fee on funds recovered Read 30 Sep 2026 · secureshieldpay.com
Growth $899 a month Monthly Up to 1,500 disputes / month · Unlimited processors · Ethoca / RDR · Specialist QA on every filing · Slack + dedicated CSM · 12% success fee on funds recovered Read 30 Sep 2026 · secureshieldpay.com
Starter $2,868 a year $2,868.00 per year (= $239.00/month, billed annually) Up to 200 disputes / month · Connect 2 processors · Auto-evidence and AI-drafted rebuttals · Email + chat support · 12% success fee on funds recovered Read 30 Sep 2026 · secureshieldpay.com
Growth $8,628 a year $8,628.00 per year (= $719.00/month, billed annually) Up to 1,500 disputes / month · Unlimited processors · Ethoca / RDR · Specialist QA on every filing · Slack + dedicated CSM · 12% success fee on funds recovered Read 30 Sep 2026 · secureshieldpay.com
Enterprise Priced on request Tailored to your volume Unlimited disputes and MIDs · Custom playbooks · Data residency, SSO and audit logs · 24/7 support · 12% success fee on funds recovered Read 30 Sep 2026 · secureshieldpay.com

Every SecureShieldPay plan and price →

Strong points and limits

Strong points

  • Analyzes dispute data from 50+ processors.
  • Specialists review AI-drafted rebuttals before filing.
  • Coordinates Visa RDR, Ethoca Alerts and Mastercard CDRN.
  • Starter includes up to 200 disputes monthly.

Limits

  • Starter costs $299 a month.
  • Starter adds a 12% success fee on recovered funds.
  • Specific dispute outcomes are not warranted.

Who it suits

Starter is described for small DTC brands, Growth for scaling merchants and Enterprise for high-volume teams. It suits merchants seeking dispute analysis, representment and revenue recovery in one service.

Verdict

SecureShieldPay combines dispute analysis, automated drafting and specialist review, with fees tied to plan and recovered funds. Review dispute limits, processor connections and outcome terms before selecting a plan.

Where Specifiction places it

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