Disputifier vs SecureShieldPay
Disputifier
disputifier.com
SecureShieldPay
secureshieldpay.comSide by side
| Figure | Disputifier | SecureShieldPay |
|---|---|---|
| Price from | — | $239/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Chargeback Management Software | 7.8 (#4) | 7.5 (#12) |
| Compliance | Disputifier states that it is GDPR and CCPA compliant. | The company says it maintains SOC 2 Type II and PCI DSS Level 1 controls. |
| Integrations | The maker says it integrates with dozens of processors, CRMs, and gateways and can support custom CRM or gateway setups. | The product page lists Stripe, Adyen, PayPal, Square, Klarna, Visa, Mastercard, American Express, Discover, Shopify, WooCommerce and BigCommerce integrations. |
| Security | The security page says it uses AWS, AES-256 encryption, and TLS, and limits card number access to the first six and last four digits. | The privacy policy states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging. |
| Support | The homepage advertises an average support response time of 30 seconds and says support is available at any hour. | Starter includes email and chat support, Growth includes Slack and a dedicated CSM, and Enterprise includes 24/7 support. |
Plans
Disputifier
- Fraud Prevention$0.05, paid once
- Order Not Received Prevention$0.05, paid once
- Chargeback Recovery$20, paid once
- Chargeback AlertsPriced on request
SecureShieldPay
- Starter$299 a month
- Growth$899 a month
- Starter$2,868 a year
- Growth$8,628 a year
- EnterprisePriced on request
In their own words
Disputifier
Disputifier is an automated chargeback service for ecommerce merchants and ISOs, available on the web and through an API. It gathers evidence, prepares chargeback responses, and submits them; the company says its team reviews each response before submission. It also offers fraud prevention for identifying potentially fraudulent orders and supporting risk analysis, customer verification, and cancellation. Its Order Not Received Prevention feature can identify orders not shipped or delivered on time, as well as tracking that has not updated.
Disputifier says it supports alert programs including RDR, Ethoca, and Order Insight, though coverage depends on a customer's bank or card and some banks do not participate. The company describes integrations with dozens of processors, CRMs, and gateways, including custom setups. Order Not Received Prevention and Fraud Prevention each cost $0.05. Chargeback Recovery is billed at 20% of recovered revenue on won chargebacks, capped at $250 per win. Alert pricing is custom and volume-based. A free trial is listed, but there is no free plan.
SecureShieldPay
SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in a chargeback management platform available through web and API. Its analytics module ingests dispute data from more than 50 processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU. AI drafts rebuttal letters and attaches evidence; a certified specialist reviews and signs off before filing. The service coordinates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions. Integrations listed include payment processors, card networks and commerce platforms; CSV or SFTP feeds are available for legacy processors. The company says data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging, and says it maintains SOC 2 Type II and PCI DSS Level 1 controls. Starter costs $299 a month for up to 200 disputes and two processors, plus a 12% success fee on recovered funds. Growth costs $899 a month for up to 1,500 disputes and unlimited processors, also with a 12% success fee. A free trial is available; the service does not warrant specific dispute outcomes.