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DisputeFlow

disputeflow.app

From $19/mo Free trial Web
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Spec score 7.6 #7 of 28 in Chargeback Management Software

What it is

DisputeFlow is a web-based chargeback defense tool for Shopify merchants. It gathers order evidence—including AVS results, CVV verification, IP location, delivery tracking, and order details—and uses it to create AI-assisted evidence packs, structured dossiers, and rebuttal letters for PDF export. The dashboard tracks dispute status, deadlines, risk level, and evidence completeness, with alerts for deadlines. Analytics cover recovered revenue, outcomes, case trends, and dispute reasons. The Shopify integration connects to orders, fulfillments, and payment data. DisputeFlow says the connection uses OAuth 2.0 with limited scopes and does not store card numbers or sensitive payment information; its privacy policy describes encryption in transit and at rest, access controls, and no sale, rental, or trade of data. Starter is $19/month for up to 30 disputes/month; Growth is $49/month for up to 150. Both plans offer a 15-day free trial with no credit card required during the trial. The terms say outcomes are not guaranteed, and merchants must review AI-generated materials and meet response deadlines.

Spec sheet

Purpose
DisputeFlow helps Shopify merchants respond to chargebacks by collecting order evidence and generating AI-assisted evidence packs.Read 1 Oct 2026 · disputeflow.app
Intended users
DisputeFlow is presented as a chargeback defense tool for Shopify merchants, with Starter aimed at stores with occasional disputes and Growth at stores with regular chargeback volume.Read 1 Oct 2026 · disputeflow.app
Security
The maker says the Shopify integration uses OAuth 2.0 with limited scopes and that it does not store card numbers or sensitive payment information.Read 1 Oct 2026 · disputeflow.app
Support
The site lists email support at [email protected]; Starter includes email support and Growth includes priority support.Read 1 Oct 2026 · disputeflow.app
Analytics
DisputeFlow provides recovered revenue tracking, dispute outcomes, case trends, and reason breakdowns.Read 1 Oct 2026 · disputeflow.app
Dispute dashboard
The dashboard tracks dispute status, deadlines, risk level, and evidence status, with deadline alerts and an evidence completeness score.Read 1 Oct 2026 · disputeflow.app
Evidence collection
It collects Shopify order evidence including AVS results, CVV verification, IP location, delivery tracking, and order details.Read 1 Oct 2026 · disputeflow.app
Evidence exports
It generates structured evidence dossiers and rebuttal letters that can be exported as PDFs.Read 1 Oct 2026 · disputeflow.app
Important limitation
The terms say DisputeFlow does not guarantee dispute outcomes and merchants must review AI-generated materials and meet response deadlines.Read 1 Oct 2026 · disputeflow.app
Integration
The product integrates with Shopify orders, fulfillments, and payment data.Read 1 Oct 2026 · disputeflow.app
Privacy and encryption
The privacy policy says data is encrypted in transit and at rest, protected with access controls, and not sold, rented, or traded.Read 1 Oct 2026 · disputeflow.app
Trial terms
The site advertises a 15-day free trial on all plans with no credit card required during the trial.Read 1 Oct 2026 · disputeflow.app

Plans and prices

Starter $19 a month $19/month Up to 30 disputes/month · AI-generated evidence packs · Rebuttal letter generator · Professional PDF export · Email support Read 1 Oct 2026 · disputeflow.app
Growth $49 a month $49/month Up to 150 disputes/month · Win probability insights · Recovery performance tracking · Priority support Read 1 Oct 2026 · disputeflow.app

Every DisputeFlow plan and price →

Strong points and limits

Strong points

  • Collects Shopify order, fulfillment, and payment evidence
  • Exports evidence dossiers and rebuttal letters as PDFs
  • Tracks deadlines and evidence completeness
  • 15-day trial requires no credit card

Limits

  • No free plan
  • Starter is limited to 30 disputes/month
  • Merchants must review AI-generated materials
  • Dispute outcomes are not guaranteed

Who it suits

It suits Shopify merchants who want to organize chargeback evidence and track response deadlines. Starter is aimed at stores with occasional disputes; Growth is aimed at those with regular chargeback volume.

Verdict

DisputeFlow combines evidence collection, rebuttal preparation, and case tracking for Shopify chargebacks. Check the monthly dispute allowance and keep responsibility for reviewing materials and meeting deadlines in mind.

Where Specifiction places it

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