Chargeflow vs DisputeFlow
Chargeflow
chargeflow.ioDisputeFlow
disputeflow.appSide by side
| Figure | Chargeflow | DisputeFlow |
|---|---|---|
| Price from | Free | $19/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 2 |
| Spec score · Chargeback Management Software | 8.9 (#1) | 7.6 (#7) |
| Analytics | Insights provides a unified dashboard for chargeback data across payment processors, with win-rate trends and processor-level analytics. | DisputeFlow provides recovered revenue tracking, dispute outcomes, case trends, and reason breakdowns. |
| Security | Chargeflow says it uses AES-256 encryption at rest, TLS in transit, OAuth 2.0 integrations, and multi-factor authentication for accounts with access to sensitive information. | The maker says the Shopify integration uses OAuth 2.0 with limited scopes and that it does not store card numbers or sensitive payment information. |
| Support | The pricing page lists 24/7 live chat and email support, dedicated success managers, and private Slack channels for teams. | The site lists email support at [email protected]; Starter includes email support and Growth includes priority support. |
Plans
Chargeflow
- InsightsFree
- Prevent$0.10, paid once
- Prevent$0.40, paid once
- Automation$25, paid once
- Alerts$29, paid once
- ConnectPriced on request
- EnterprisePriced on request
In their own words
Chargeflow
Chargeflow has no write-up on Specifiction yet; its figures are above.
DisputeFlow
DisputeFlow is a web-based chargeback defense tool for Shopify merchants. It gathers order evidence—including AVS results, CVV verification, IP location, delivery tracking, and order details—and uses it to create AI-assisted evidence packs, structured dossiers, and rebuttal letters for PDF export. The dashboard tracks dispute status, deadlines, risk level, and evidence completeness, with alerts for deadlines. Analytics cover recovered revenue, outcomes, case trends, and dispute reasons. The Shopify integration connects to orders, fulfillments, and payment data. DisputeFlow says the connection uses OAuth 2.0 with limited scopes and does not store card numbers or sensitive payment information; its privacy policy describes encryption in transit and at rest, access controls, and no sale, rental, or trade of data. Starter is $19/month for up to 30 disputes/month; Growth is $49/month for up to 150. Both plans offer a 15-day free trial with no credit card required during the trial. The terms say outcomes are not guaranteed, and merchants must review AI-generated materials and meet response deadlines.