DisputeFlow vs Disputifier
DisputeFlow
disputeflow.app
Disputifier
disputifier.comSide by side
| Figure | DisputeFlow | Disputifier |
|---|---|---|
| Price from | $19/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Chargeback Management Software | 7.6 (#7) | 7.8 (#4) |
| Purpose | DisputeFlow helps Shopify merchants respond to chargebacks by collecting order evidence and generating AI-assisted evidence packs. | Disputifier describes itself as an end-to-end automated chargeback solution for ecommerce merchants and ISOs. |
| Security | The maker says the Shopify integration uses OAuth 2.0 with limited scopes and that it does not store card numbers or sensitive payment information. | The security page says it uses AWS, AES-256 encryption, and TLS, and limits card number access to the first six and last four digits. |
| Support | The site lists email support at [email protected]; Starter includes email support and Growth includes priority support. | The homepage advertises an average support response time of 30 seconds and says support is available at any hour. |
Plans
Disputifier
- Fraud Prevention$0.05, paid once
- Order Not Received Prevention$0.05, paid once
- Chargeback Recovery$20, paid once
- Chargeback AlertsPriced on request
In their own words
DisputeFlow
DisputeFlow is a web-based chargeback defense tool for Shopify merchants. It gathers order evidence—including AVS results, CVV verification, IP location, delivery tracking, and order details—and uses it to create AI-assisted evidence packs, structured dossiers, and rebuttal letters for PDF export. The dashboard tracks dispute status, deadlines, risk level, and evidence completeness, with alerts for deadlines. Analytics cover recovered revenue, outcomes, case trends, and dispute reasons. The Shopify integration connects to orders, fulfillments, and payment data. DisputeFlow says the connection uses OAuth 2.0 with limited scopes and does not store card numbers or sensitive payment information; its privacy policy describes encryption in transit and at rest, access controls, and no sale, rental, or trade of data. Starter is $19/month for up to 30 disputes/month; Growth is $49/month for up to 150. Both plans offer a 15-day free trial with no credit card required during the trial. The terms say outcomes are not guaranteed, and merchants must review AI-generated materials and meet response deadlines.
Disputifier
Disputifier is an automated chargeback service for ecommerce merchants and ISOs, available on the web and through an API. It gathers evidence, prepares chargeback responses, and submits them; the company says its team reviews each response before submission. It also offers fraud prevention for identifying potentially fraudulent orders and supporting risk analysis, customer verification, and cancellation. Its Order Not Received Prevention feature can identify orders not shipped or delivered on time, as well as tracking that has not updated.
Disputifier says it supports alert programs including RDR, Ethoca, and Order Insight, though coverage depends on a customer's bank or card and some banks do not participate. The company describes integrations with dozens of processors, CRMs, and gateways, including custom setups. Order Not Received Prevention and Fraud Prevention each cost $0.05. Chargeback Recovery is billed at 20% of recovered revenue on won chargebacks, capped at $250 per win. Alert pricing is custom and volume-based. A free trial is listed, but there is no free plan.