Avoma vs TalkPilot

Avoma captures meetings with a bot and provides transcripts, summaries, and action items. It works on the web, iOS, and Android, and captures meetings on Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. Transcription supports 62 languages, and calendar integrations are included. A free view-only user can watch recordings, view notes and transcripts, comment, and share. Paid plans are billed annually: Startup costs $19 a month for up to 25 paid seats, and Organization costs $29 a month for up to 100 paid seats. Both include unlimited free view-only seats. Enterprise costs $39 a month, is billed annually only, and requires at least 10 paid seats. Avoma was founded in 2017 and is headquartered in Palo Alto, California, United States.

TalkPilot listens to calls or meetings and privately suggests what to say while the conversation is happening. It runs on the user's Android, iOS, macOS or Windows device rather than joining a meeting as a participant. After conversations, it can produce structured notes, summaries and action items. The maker presents it for sales, customer care, contact centers, real estate, job interviews and everyday conversations. TalkPilot can connect with Google Calendar to show upcoming events for preparation; listed compatible services include Zoom, Microsoft Teams, Google Meet, RingCentral, Five9, Genesys, Aircall, Talkdesk, Zendesk, Intercom, Freshdesk, Salesforce Service Cloud, HubSpot and ServiceNow. Its security information says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256. Processing takes place in the United States, with no EU data residency option. TalkPilot says it does not record or store audio and that it does not use audio, transcripts or client information to train AI models. The free plan includes five conversations per month, up to 30 minutes each, five practice runs and three scenarios. Pro costs $20 a month.