Awario vs Brandwatch Listen

Awario monitors mentions across social networks, websites, news and other online sources. Coverage includes X, Facebook, Instagram, Reddit, YouTube, Vimeo, blogs, forums and the wider web, with sentiment and news monitoring. Users can respond to customer questions in the app and follow up on comments. Alerts can be sent by email or Slack; Slack integration and API access are also available. Awario says it crawls over 13 billion web pages daily in addition to using APIs. Paid plans are billed monthly or annually. The listed annual-billing prices are $29 a month for Starter, $89 a month for Pro and $249 a month for Enterprise. Starter covers three topics and one team member; Pro allows 15 topics and 10 team members; Enterprise allows 100 topics and unlimited team members. Pro and Enterprise include CSV mention export, while Enterprise includes API access and an account manager. A seven-day trial offers Starter access, requires no credit card and allows up to three alerts and 30,000 mentions. Awario was founded in 2015 and is headquartered in Nicosia, Cyprus.

Brandwatch Listen monitors conversations across social networks and the wider web to help teams follow brands, products, competitors, and emerging trends. Its coverage includes X, Facebook, Instagram, LinkedIn, TikTok, Tumblr, YouTube, Reddit, Bluesky, and QQ; Brandwatch says it draws insights from 100 million online sources. Search supports unlimited queries and 48 Boolean operators. Saved searches can provide a year of historical mentions and insights, while quick searches are limited to the last month and cannot be revisited, shared, or used for alerts. The service groups sentiment as positive, negative, or neutral and supports multi-language analysis. Graphs and metrics cover mentions, sentiment, and demographics, with filters such as platform, language, and location. AI alerts can flag changes in mentions and negative comments by email. Access to saved searches depends on the organization’s Social Media Management contract, and only Team Leaders and Admins can save searches or manage certain settings. It runs on web and through an API; pricing is on request, and there is no free plan.