Awesome Screenshot vs Usersnap
Awesome Screenshot
awesomescreenshot.comUsersnap
usersnap.comSide by side
| Figure | Awesome Screenshot | Usersnap |
|---|---|---|
| Price from | $5/mo | €49/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Screenshot Annotation Software | 9.0 (#2) | 8.6 (#4) |
| Browser extension | Yes | The browser extension captures screenshots and submits feedback without requiring a widget on the target site, and supports Chrome and Firefox. |
| Free plan | Yes | No |
| Integrations | The homepage lists Trello, Slack, Asana and Jira as connected tools. | Usersnap lists channel and workflow integrations including Zoom, Gong, Intercom, ServiceNow, Jira, Asana, Linear, Azure DevOps, and Zendesk. |
Plans
Usersnap
- Starter€49 a month
- Growth€129 a month
- Professional€219 a month
- Premium€459 a month
- EnterprisePriced on request
In their own words
Awesome Screenshot
Awesome Screenshot captures screenshots and records screen video and camera footage through browser extensions, web access, and listed Mac, Windows, and iPhone products. Screenshots can include entire pages, be annotated, and be exported as PNG, JPG, or PDF; OCR text extraction is also available. The Mac product records system audio and microphone. Browser add-ons are listed for Chrome, Edge, Safari, Firefox, Brave, Opera, Yandex, and Vivaldi. Users can share screenshots through Facebook, Twitter, or Gmail, and collect feedback through Google Drive, Trello, Slack, or Asana; Trello, Slack, Asana, and Jira are listed as connected tools. The Windows desktop app can save recordings to AwesomeScreenshot.com Cloud or a local computer and is described as having no watermark or ads. The free plan allows up to 100 screenshots and 20 recordings, with recordings capped at 6 hours and 720p. It limits advanced screenshot annotation, advanced recording, and editing and download durations. Basic costs $5/month billed annually or $6/month billed monthly.
Usersnap
Usersnap is a product evidence platform that gathers customer signals for product decisions. Users can annotate screenshots and record screen video with audio to explain issues. Feedback collection includes CSAT, NPS, polls, and thumbs-up/down surveys, with conditional questions and targeted audiences. AI tools summarize feedback, identify urgent issues and frequently requested topics, and suggest replies. Integrations include Zoom, Gong, Intercom, ServiceNow, Jira, Asana, Linear, Azure DevOps, and Zendesk. Two-way status synchronization is available for Jira, Jira Product Discovery, Azure DevOps, Asana, and Linear. A Chrome and Firefox extension captures screenshots without a widget on the target site. iOS and Android SDKs support forms and surveys, but not screen capture or annotation. The cloud service runs in European AWS data centers and names SOC 1, SOC 2, and ISO 27001 certifications for those centers. Plans start at $49 a month, billed €49 /month.