AWS License Manager vs SysAid
AWS License Manager
aws.amazon.com
SysAid
sysaid.comSide by side
| Figure | AWS License Manager | SysAid |
|---|---|---|
| Price from | Free | $89/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Software Asset Management Software | 8.8 (#2) | 8.5 (#4) |
| Company legal name | Crunchbase lists the maker as Amazon Web Services, Inc., a subsidiary of Amazon. | The Google Play listing identifies the developer as SYSAID TECHNOLOGIES LTD. |
| Integrations | Documented integrations include Amazon EC2, Amazon RDS, AWS Marketplace, AWS Systems Manager, AWS Organizations, IAM, Service Catalog, CloudFormation, Service Quotas, resource tagging, X-Ray and Data Exchange. | SysAid Connect combines native integrations, Workato recipes and a Microsoft Teams application; the marketplace lists integrations such as Jira, Confluence, PagerDuty and Pax8. |
| Rating on G2 | 4.6 out of 5 from 17 reviews | 4.5 out of 5 from 753 reviews |
| Rating on TrustRadius | No overall score from 0 reviews | 8.8 out of 10 from 283 reviews and ratings |
| Security | AWS describes License Manager security as a shared responsibility between AWS and the customer, with customer responsibilities depending on the services and data involved. | The pricing page lists GDPR, CCPA, SOC 2 Type II, ISO 27001/27017/27018, MFA, SSO, SSL, DPA, and multi-region data residency. |
| What it does | AWS License Manager tracks, governs and reports software-license usage across AWS accounts, Regions and supported on-premises resources. | SysAid is an AI-powered IT service-management platform for service requests, incidents, workflows, assets and organizational service processes. |
Plans
In their own words
AWS License Manager
AWS License Manager has no write-up on Specifiction yet; its figures are above.
SysAid
SysAid is an IT service management platform for handling incidents, requests, changes, and problems. It also covers IT asset management, including discovery, inventory, and monitoring, alongside a knowledge base, approval workflows, SLA management, and an employee portal. Plans include Copilot chatbots for end users and agents, AI automations, and prebuilt AI agents. SysAid Connect provides Workato integrations with more than 1,000 business applications, plug-in add-ons, and API access. Named AI connections include Azure AD, Intune, SharePoint, O365, Slack, and Salesforce. The platform lists GDPR, CCPA, SOC 2 Type II, ISO 27001/27017/27018, MFA, SSO, SSL, DPA, and multi-region data residency. Cloud and On-Premises delivery are available, although some features are Cloud-only. Mobile apps for iOS and Android support incident and request work. Professional costs $89 a month, billed at $89 agent/month, with 100K Workato credits and 250 managed assets. Enterprise pricing is custom and starts at 20 agents.