Axero vs Helpjuice
Axero
axerosolutions.com
Helpjuice
helpjuice.comSide by side
| Figure | Axero | Helpjuice |
|---|---|---|
| Price from | $500/mo | $249/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 3 |
| Spec score · HR Knowledge Base Software | 8.7 (#5) | 8.5 (#7) |
| Company | Axero was founded in 2008, is headquartered in New York City, and says it supports more than 6 million people globally. | Helpjuice describes itself as a remote-first company and says it has operated since 2011. |
| Founded | 2008 | 2011 |
| Integrations | Axero lists 30+ integrations and more than 500 REST APIs with webhook support. | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. |
| Product | Axero is a centralized intranet platform for workplace communication, knowledge, culture, and customization. | Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. |
| Security | Axero encrypts data at rest with AES-256 and AES-256 FIPS 140-2 Level 3, secures connections with SSL/TLS 1.3, and gives each customer an independent database and software instance. | The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims. |
| Support | Axero's support community provides getting-started guides, how-to videos, forums, administrator/user/developer documentation, mobile app downloads, and paid professional services. | The maker advertises 24x5 support, priority support, and onboarding assistance. |
Plans
Axero
- StandardPriced on request
- On-PremisesPriced on request
- Essentials$500 a month
- Growth$2,000 a month
- EnterprisePrice not published
- PremiumPrice not published
Helpjuice
- Knowledge Base$249 a month
- AI-Knowledge Base$449 a month
- Unlimited AI-Knowledge Base$799 a month
In their own words
Axero
Axero is an intranet platform for workplace communication, knowledge, culture, and customization. It provides search across intranet content and connected repositories, along with Axero Copilot AI chatbots. Teams can set up public or private workspaces for departments, projects, and initiatives, with granular permissions and extranet capabilities. Axero lists more than 30 integrations and over 500 REST APIs with webhook support; connected tools include Microsoft 365, Google Workspace, Slack, Microsoft Teams, Zoom, Salesforce, and SharePoint Online. Employees can use native iOS and Android apps or a responsive browser, with optional white-label apps. Organizations can use Axero's private Azure cloud or deploy it on their own server infrastructure. Axero states that it is SOC 2 Type II compliant and describes encryption at rest and SSL/TLS 1.3 for connections. A free trial is available, but there is no free plan. The listed Essentials plan is $500 a month for up to 100 people; Growth is $2,000 a month for up to 500 people.