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Helpjuice
helpjuice.com
Spec sheet
- Product
- Helpjuice is a knowledge base platform for organizing and finding company or customer documentation.Read 9 Oct 2026 · helpjuice.com
- Intended users
- The maker describes Helpjuice as built for support, operations, enablement, onboarding, SaaS and product-led teams, and high-growth companies.Read 9 Oct 2026 · helpjuice.com
- Publishing audience
- bothRead 20 Sep 2026 · helpjuice.com
- Free plan
- NoRead 20 Sep 2026 · helpjuice.com
- Trial
- Helpjuice offers full access free for 14 days without a credit card, according to its pricing page.Read 9 Oct 2026 · helpjuice.com
- API
- Helpjuice lists API access among its platform features.Read 9 Oct 2026 · helpjuice.com
- Integrations
- The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk.Read 9 Oct 2026 · helpjuice.com
- Security
- The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims.Read 9 Oct 2026 · helpjuice.com
- Support
- The maker advertises 24x5 support, priority support, and onboarding assistance.Read 9 Oct 2026 · helpjuice.com
- Founded
- 2011Read 28 Sep 2026 · helpjuice.com
- Company
- Helpjuice describes itself as a remote-first company and says it has operated since 2011.Read 9 Oct 2026 · helpjuice.com
- AI tools
- The product offers AI writing, search, and chatbot features, though its pricing page says the AI Suite is not included in the Knowledge Base plan.Read 9 Oct 2026 · helpjuice.com
- Authoring
- The editor supports rich text, collaboration, comments and feedback, approval workflows, revisions, and media embedding.Read 9 Oct 2026 · helpjuice.com
- Browser extension
- The Helpjuice Chrome extension provides access to knowledge from other tools, including Slack, Microsoft Teams, Zendesk, and Freshdesk.Read 9 Oct 2026 · helpjuice.com
- Content analytics
- YesRead 20 Sep 2026 · helpjuice.com
- Content management
- Features include article planning, version control, link management, a glossary, and unlimited categories and articles.Read 9 Oct 2026 · helpjuice.com
- Custom domain
- YesRead 20 Sep 2026 · helpjuice.com
- Languages
- Helpjuice states that its multilingual support covers 300+ languages and includes AI-powered translation.Read 9 Oct 2026 · helpjuice.com
- SSO support
- YesRead 20 Sep 2026 · helpjuice.com
- Version history
- YesRead 20 Sep 2026 · helpjuice.com
Plans and prices
Knowledge Base $249 a month 249 /mo 30 users · 12GB file storage · AI Suite not included · AI article translation Read 9 Oct 2026 · helpjuice.com
AI-Knowledge Base $449 a month 449 /mo 100 users · 24GB file storage · AI Suite included · SSO Read 9 Oct 2026 · helpjuice.com
Unlimited AI-Knowledge Base $799 a month 799 /mo Unlimited users · 38GB file storage · AI Suite included · SSO · Unlimited customization credits Read 9 Oct 2026 · helpjuice.com
Where Specifiction places it
- HR Knowledge Base Software#7 of 508.5
- Knowledge base software#29 of 1388.6
- Knowledge Management Software#10 of 378.5
- IT Knowledge Base Software#17 of 608.6
- Content Collaboration Software#9 of 288.4
- AI Knowledge Base Software#12 of 368.4
- Internal Knowledge Base Software#9 of 258.6
- Self Service Software#11 of 268.6
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