Axero vs KnowledgeOwl
Axero
axerosolutions.com
KnowledgeOwl
knowledgeowl.comSide by side
| Figure | Axero | KnowledgeOwl |
|---|---|---|
| Price from | $500/mo | $100/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 4 |
| Spec score · HR Knowledge Base Software | 8.7 (#5) | 8.5 (#8) |
| Compliance | Axero states that it is SOC 2 Type II compliant, its cloud hosting is SSAE 16 and ISO 27001 compliant, and its hosting environment complies with HIPAA with a BAA available. | KnowledgeOwl states GDPR and PCI-A compliance, publishes a CAIQ assessment and says its SOC 2 audit is still in progress. |
| Founded | 2008 | 2011 |
| Headquarters | New York City, United States | Boulder, Colorado, United States |
| Integrations | Axero lists 30+ integrations and more than 500 REST APIs with webhook support. | Listed integrations include Slack, Zapier, Zendesk, Userlane, Ottokit, Salesforce, Microsoft Copilot and contextual widgets. |
| Security | Axero encrypts data at rest with AES-256 and AES-256 FIPS 140-2 Level 3, secures connections with SSL/TLS 1.3, and gives each customer an independent database and software instance. | The service encrypts data in transit and at rest, supports TLS and SSO, hashes passwords and requires VPN plus MFA for customer-data access. |
Plans
Axero
- StandardPriced on request
- On-PremisesPriced on request
- Essentials$500 a month
- Growth$2,000 a month
- EnterprisePrice not published
- PremiumPrice not published
KnowledgeOwl
- Basic$100 a month
- Pro$250 a month
- Business$500 a month
- Enterprise$1,250 a month
In their own words
Axero
Axero is an intranet platform for workplace communication, knowledge, culture, and customization. It provides search across intranet content and connected repositories, along with Axero Copilot AI chatbots. Teams can set up public or private workspaces for departments, projects, and initiatives, with granular permissions and extranet capabilities. Axero lists more than 30 integrations and over 500 REST APIs with webhook support; connected tools include Microsoft 365, Google Workspace, Slack, Microsoft Teams, Zoom, Salesforce, and SharePoint Online. Employees can use native iOS and Android apps or a responsive browser, with optional white-label apps. Organizations can use Axero's private Azure cloud or deploy it on their own server infrastructure. Axero states that it is SOC 2 Type II compliant and describes encryption at rest and SSL/TLS 1.3 for connections. A free trial is available, but there is no free plan. The listed Essentials plan is $500 a month for up to 100 people; Growth is $2,000 a month for up to 500 people.
KnowledgeOwl
KnowledgeOwl has no write-up on Specifiction yet; its figures are above.