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SPECIFICTION
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AzureDesk vs Intercom

AzureDesk

azuredesk.co

Intercom

intercom.com

Side by side

FigureAzureDeskIntercom
Price from—$0.99/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
iOS—Yes
Android—Yes
Plans published011
Spec score · Customer Service - Midmarket Software6.0 (#29)8.7 (#8)

Plans

AzureDesk

No plans published.

AzureDesk pricing →

Intercom

  • Essential$19 a month
  • Advanced$85 a month
  • Expert$132 a month
  • Fin AI Agent$0.99 a month
  • Fin AI Agent$0.99, paid once
  • Fin AI Agent with existing helpdesk$0.99, paid once
  • Fin Voice$1.99, paid once
  • Copilot$29 a month
  • Copilot monthly$35 a month
  • Pro$99 a month

Intercom pricing →

In their own words

AzureDesk

AzureDesk has no write-up on Specifiction yet; its figures are above.

Visit azuredesk.co

Intercom

Intercom is a customer messaging and support platform for businesses serving people through a website, app, or product. It combines a website chatbot and live-agent chat with a shared inbox, ticketing, a help center, and omnichannel conversations. Teams can use its visual flow builder and AI bot generation, track visitors, and connect 450 listed integrations. Fin answers free-form questions from approved knowledge and cites sources. When a conversation needs an agent, it passes along the conversation and customer history. Teams can customize Messenger’s tone, style, and design, and Fin can work with existing helpdesks including Salesforce, HubSpot, and Freshdesk. The platform and Messenger support web, iOS, and Android. Essential is $19 a month per seat when billed annually; Advanced is $85 a month per seat and includes 20 free Lite seats; Expert is $132 a month per seat and includes 50 free Lite seats. Fin AI Agent is billed from $0.99 per outcome. A 14-day trial is listed; payment begins only after choosing a plan and adding payment details. Intercom was founded in 2011 and is headquartered in San Francisco.

Visit intercom.com